[Abiomed] Associate Director, Physician Program Development Japan

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Chuo-ku, Tokyo, Japan

Job Description:

Acts independently to facilitate programs and innovative initiatives for the organization to advance Clinical Sales - Surgeons capabilities.
Works to achieve operational, functional, and business targets with measurable impact on results for the Clinical Sales - Surgeons area.
Conducts advanced analyses of trends and the competitive landscape to continually improve the organization's Clinical Sales - Surgeons strategy.
Partners with sales leadership to identify quota credit or pay discrepancies.
Updates sales audit database by entering, verifying, and securing data.
Exhibits and applies vast understanding of the changing market dynamics, utilizing metrics/numbers to gauge overall performance in addition to strong business & financial acumen to assess the needs and priorities of the broader business.
Excellent listening, written, and oral communications and organizational skills, with the ability to make strong sales presentations.
Establishes relationships with key surgeons to drive collaboration, leveraging potential sales opportunities through learning centers to maximize opportunities available through solutions.
Guides junior colleagues through consultation and mentoring in techniques and processes, and provides functional (matrix) supervision.
Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.
Job is eligible for sales incentive / sales commissions.

The Associate Director, Physician Program Development, Japan, focuses on establishing formal Impella programs through sustainable relationships with account stakeholders and key opinion leaders (KOLs) in within the field of hemodynamic support.  The Physician Program Director represents all aspects of Abiomed and acts as a field liaison to connect hospitals to internal resources such as the medical office, research, marketing, and executive teams.  The PPD will be responsible for partnering with hospitals to identify areas for program growth through best practice implementation, protocol development and workflow improvement. The PPD will also support the commercial organization with peer-to-peer programs to translate clinical and program best practices.

Principle Duties and Responsibilities:

• Develop sustainable relationships with designated accounts, health systems, key opinion leaders and stakeholders, to impact and maximize Abiomed formalization of Impella programs and optimize outcomes.
• Build a strong KOL network across focus accounts, including peer to peer relationship building, society, education and podium presence.
• Develop and manage Impella programs based on individual customer needs and interests that are mutually beneficial to the needs and interests of Abiomed
• Understand hospital market dynamics, access through Impella committee, uncover gaps in operational efficiency and patient care, and deploy appropriate tools that will ultimately allow us to reach more patients
• Present complex health economic information to influential and diverse groups in a way that is engaging, credible, and easily understood.
• Advocate on behalf of heart recovery programs to health system administration & engage with hospital administrators to gain alignment on projects.
• Help facilitate customer advisory boards to enable a feedback forum on new products and evaluations, new product development, messaging, and competition
• Identify and develop new and emerging key opinion leaders through key customer visits, HQ executive programs, regional education courses and local programs
• Serve as a corporate liaison between Key Opinion Leaders, Healthcare System leaders, and Abiomed’s Executive team, Marketing, Clinical Research and Clinical field teams.
• Execute and facilitate important and integral customer meetings at major medical shows events
• Communicate routinely with all members of the sales and Abiomed leadership team as outlined

Job Qualifications:

• BA/BS required.  MBS or MBA preferred.
• >7 years of related industry sales experience or program development with proven success
• Prior KOL management experience or existing relationships in geographic area
• Must be able to travel overnight extensively (70% depending on geography)
• Strong understanding of regional health care policy and payment systems, including hospital and physician reimbursement.
• Outstanding interpersonal skills, experienced developing relationships at all organizational levels to influence business objectives.
• Ability to balance strategic thinking with intricate planning and strong tactical execution.
• Demonstrates responsiveness and a sense of urgency 
• Ability to prioritize work and manage multiple priorities
• Excellent written and oral communication skills. 
• Mastery of cardiac anatomy and clinical data.

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