Administrative Assistant ll - Primary & Specialty Care Clinics (DTLA)

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday - Friday: 9:00am - 6:00pm Posted Date 08/19/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 26218

Primary Duties and Responsibilities

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Provide administrative and patient care support to our Primary and Specialty Care clinics in Downtown LA, including tasks such as: 

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.  
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. 
• Answering appointment lines and taking phone messages as appropriate, providing Physicians with quality messages.  
• Get message to physician in appropriate manner whether by CareConnect, In-Basket, fax, e-mail or via pager. 
• Return patient related messages as requested by physicians.   
• Schedule new patient, consultation and follow-up appointments through the Care Connect appointment scheduling system. 
• Collect and/or verify appropriate demographic, authorization and insurance information on all patients and record using Care Connect. 
• ICAP Scanning/medical records request.

Salary Range: $26.42 - $37.49 hourly

 

 

 

 

 

Job Qualifications

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Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting. 
• Excellent organizational skills and ability to prioritize assignments. 
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules. 
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center. 

Preferred: 

• Skill in using a PC with associated programs including Word, Excel, and Email. 
• Knowledge of major medical insurance plans and types of coverage provided. 
• Skill in demonstrating work experience with a database computer program. 
• Knowledge of medical terminology.