Senior Principal Consultant – Test Lead

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal Consultant – Test Lead 

We are looking for a seasoned Senior Principal Consultant to lead and drive test execution within a high-performing team working on a banking and payments platform. This role demands strong leadership, a hands-on approach to quality assurance, and the ability to manage and coordinate with an offshore team effectively. 

Responsibilities     

• Take ownership of end-to-end test execution activities, including critical bug verification during US business hours. 

• Lead and provide direction to the QA team, ensuring efficient execution, timely triaging, and resolution of issues. 

• Act as the primary QA contact for key stakeholders, managing expectations and ensuring clear communication across time zones. 

• Coordinate and collaborate closely with the offshore (India) team to ensure alignment and productivity. 

• Ensure testing deliverables meet business and technical expectations through structured processes and consistent follow-through. 

• Contribute to strategic planning and risk mitigation for test coverage and automation. 

• Facilitate regular squad ceremonies such as sprint planning, retrospectives, and QA sync-ups. 

• Support release management and ensure high-quality releases in production. 

• Contribute to organizational QA governance, compliance, and audit processes. 

Qualifications we seek in you!  

Minimum qualifications   

• Valid years of QA experience in a QA leadership or managerial role. 

• Bachelor’s or master’s degree in computer science, Engineering, or a related field. 

• Strong background in manual and automation testing; hands-on experience with Selenium or similar frameworks. 

• Ability to provide technical leadership without being required to write code regularly; instead, focus on providing guidance and direction. 

• Familiarity with a variety of test automation frameworks, and the ability to quickly learn new tools as needed. 

• Solid understanding of banking and payments domain is preferred. 

• Experience in triaging issues, managing test cycles, and working in agile or hybrid project environments. 

• Proven experience in managing offshore coordination, particularly with teams in India. 

Preferred qualifications     

• Banking / Capital Markets domain experience.  

• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolution in a collaborative team environment.  

• Exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.  

• Leadership experience, including leading teams, managing projects, and driving technical initiatives to successful completion.  

• Certifications in relevant technologies (e.g., ISTQB, Java certifications) are a plus.  

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together.

The approximate annual base compensation range for this position is [$80,000 to $100,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role.  <Dallas Metro> area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
 Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.