Student Affairs Operations Manager **INTERNAL JOB POSTING**

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=191906

About Northern Essex Community College:

THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts.  Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center.  Our urban campus in Lawrence occupies a number of buildings in the heart of downtown.  Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center.  Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve.  NECC is also committed to using evidence to guide planning and decision-making.  These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve.  With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Job Description:

POSITION: Full-Time Student Affairs Operations Manager (Staff Associate): Student Affairs; Haverhill Campus; 37.5 hours per week, Monday through Friday, 8:30am - 4:00pm, on occasion, the individual appointed to this position may need to work some early evening hours to accommodate the work area; Non-Unit Professional Position

SUMMARY: Reporting to the Vice President of Student Affairs, the Student Affairs Office/Operations Manager, is a key confidential member of the Student Affairs Office collaborating with all departments across the College.

RESPONSIBILITIES:                  

• Collaborate with leadership in the creation of new and review of existing Student Affairs policies and procedures including but not limited to preventing barriers to student enrollment and persistence.
• Prepare, manage, and collaborate with Department leads and external stakeholders to facilitate meetings and events, including the creation of strategic materials to support discussion and decision-making and advance key objectives.
• Collaborate with all department leads within the Student Affairs division in the development, writing, analyzing, editing, or management of department or college policies. 
• Review and prioritizes incoming documents and requests for information and drafts responses as needed.
• Maintain the divisional budget, monitor spending, and provide quarterly budget reports to the VPSA.
• Provide leadership and project management support to ensure timelines, deliverables, and outcomes align with institutional priorities.
• Develop and promote consistent project management methodologies, toolkits, and best practices across the Student Affairs division.
• Organize, actively participating in, and, at times, lead special projects as assigned by the VPSA
• Manage Student Affairs grants, in collaboration with the grants office, to ensure timely reporting, accountability, and compliance.
• Represent the VPSA as needed at college and/or state-level meetings/events
• Processes office purchase orders as needed.
• Coordinates and attends staff and direct reports meetings and other ad-hoc meetings and ensure appropriate follow-up actions are taken. 
• Oversees management of the VPSA's office including but not limited to maintaining effective, confidential department record-keeping and managing the VPSA's schedule and calendar by scheduling meetings/events.
• At direction of VPSA, coordinates across all teams within the division for appropriate coverage to ensure efficient student support and customer service.
• Create, review and edit confidential reports and documents as needed. Draft, edit, and proofread PowerPoint and/or Excel presentations.
• Conducts research as requested and provides follow-up information on a variety of subjects.
• Serves as the liaison between VPSA and reporting departments, as well as, stakeholders and external agencies.
• Support the President's Office Manager by serving as a designated backup during absences or high-demand periods.
• Approving timecards on behalf of the VPSA and other HR functions
• Assist with large scale campus events as needed.
• Other duties as assigned.

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=191906

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's Degree or equivalent combination of education and experience
• Minimum of 5 years of experience in an executive office environment and/or in an Office Manager role.
• Budget management skills.  Ability to read, analyze, and interpret common financial reports and legal documents.
• Ability to think, reason, and make sound judgments on how responsibilities are completed in compliance with college standards and guidelines.
• Ability to balance many projects at any given time.
• Proven experience managing a critical project from initiation to completion.
• Must have excellent verbal, written and interpersonal communication skills.
• Ability to work well both independently with little or no supervision as well as part of a team.
• Ability to multitask in a professional, courteous manner with a high level of efficiency and accuracy.
• Ability to organize and maintain records, reports, and projects.
• Excellent judgment and discretion in handling confidential information required.
• Must be proficient in Microsoft Outlook, Word, Excel, and PowerPoint.  Banner experience a plus.

PREFERRED QUALIFICATIONS:

• Demonstrated experience in a diverse, multicultural environment and experience in higher education practices and procedures.
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population.

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:

SALARY: Anticipated starting salary range is $80,000.00 - $85,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

ANTICIPATED START DATE: ASAP

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and/or how you may be best suited for the role
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

DEADLINE: Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies.  The College prohibits sexual harassment, including sexual violence.  Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.  Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery