Implementation Manager – 340B

The 340B Implementation Manager will lead the implementation of onboarding mixed use locations for clients. You will serve as a project manager to oversee projects, maintain the project timelines, while working closely with internal and external resources to monitor progress and communicate to all stakeholders.

Responsibilities:

Lead the implementation process and serve as a collaborative resource to address client questions and concerns throughout the project lifecycle
Maintain the project timelines as it evolves and shares information with all project stakeholders
Host project kick-off call and recurring project status calls
Present Covered Entity with required data specifications and facilitate the receipt of required data
Works with Omnicell 340B portal to provide guidance to clients
Request, interpret, and present data analysis reports to the clients
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
Assist clients with anticipating project risks and navigating obstacles as they arise
Present alternatives and recommendations as it relate to “best practice” and compliance related risks
Work closely with technical services team to build the setup in the Omnicell application and ensure the build is on-track and consistent with desired outcome at completion
Ensure projects are submitted for go-live approval in a timely manner and have been thoroughly vetted through Omnicell established Quality Assurance process
Monitor post go-live performance to ensure a seamless transition to Omnicell’s Client Success Team
Perform other duties as necessary to ensure all client/pharmacy needs are satisfied

Knowledge and Skills:

Knowledge of leading or managing projects
Advanced Excel skills
Excellent customer service skills
MS Office Suite (Able to maintain and schedule meeting through Outlook)
Excellent written and communication skills
Ability to pay close attention to detail
Ability to multi-task and prioritize workload effectively and independently
Ability to independently resolve conflict
Strong organizational skills

Basic Qualifications:

Bachelor’s Degree, Associate’s Degree or Pharmacy Technician Certification

*OR*

5 years healthcare/pharmacy or prior experience with implementing and introducing new systems, programs, and technologies into an organization

Preferred Qualifications:

340B industry experience
Hospital or Pharmacy purchasing experience.
Pharmacy experience
Experience with EMR systems (EPIC, Centricity, Meditech, Cerner)
Experience with data analytics
Previous virtual customer service experience

Work Conditions:

Remote/field-based position
10% Travel
May work outside of normal business hours to meet the needs of customer

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”   Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do: 

As Passionate Transformers, we find a better way to innovate relentlessly. 
Being Mission Driven, we consistently deliver on our promises. 
Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
Intellectually Curious, eager to think deeper to learn and improve.
In Doing the Right Thing, we lead by example in ALL we do.

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.