Financial Specialist 1 - Fairfax Medical Campus

The Financial Specialist 1 completes work assignments within established quality standards. Communicates effectively with various audiences by using the most appropriate methods. Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Verifies and enters insurance information and authorization/referral requirements. Contributes to a safe patient care environment by identifying, analyzing and effectively solving problems.

Job Responsibilities

• Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
• Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services such as medical assistance programs, loans and grants.
• Reviews documented insurance benefits and patient liability in appropriate systems to prepare for patient counseling sessions.
• Requests/secures balance due payments from patients in accordance with established policies and procedures.
• Educates/trains others on insurance theory, insurance verification, and authorization/referral processes.
• Participates in related process improvement activities and makes suggestions for new or revised policies and procedures.
• Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up.
• Stays current with relevant insurance, contractual, and/or third-party payer regulations, medical policies, transaction/code sets, and general payment methods needed to ensure proper adjudication and compliance with industry standards.
• May perform additional duties as assigned.

Additional Requirements

Certification - Not requiredLicensure - Not requiredExperience - Two years of patient access experience;Education - High School or GED

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.