Sales Development Representative (SDR)

Company Overview:

We are a growing U.S.-based IT consulting firm that provides managed IT, cloud solutions, and cybersecurity services to small and mid-sized businesses. We are looking for a motivated and dynamic Sales Development Representative (SDR) to help drive our growth and expand our client base.

About the Role:

As an SDR, you’ll be on the front lines of our sales process. Your role is to identify, connect with, and qualify potential clients for our IT services. You will handle outbound outreach, follow up on inbound leads, and coordinate with our sales executives to book meetings with qualified prospects. If you’re a great communicator, self-driven, and enjoy speaking to people, this is your chance to join a fast-paced and rewarding environment.

Key Responsibilities:

• Conduct 80–100 outbound cold calls daily using our autodialer system
• Qualify inbound leads and assess their fit for our services
• Clearly communicate our IT solutions to business decision-makers
• Set up meetings for our senior sales team with qualified leads
• Maintain accurate records of all interactions in our CRM
• Collaborate with the sales and marketing team to refine messaging and campaigns
• Keep up with industry trends and competitor offerings to better understand client needs

Required Qualifications:

• 3–5 years of experience in sales, lead generation, or business development
• Fluent, professional-level English (spoken and written)
• Strong communication, persuasion, and relationship-building skills
• Experience with CRM systems (Keap or Infusionsoft a plus)
• Highly organized and able to manage and follow up on multiple leads
• Comfortable with outbound calling and handling objections
• Self-motivated, goal-oriented, and tech-savvy

Preferred Qualifications:

• Experience in IT services or with Managed Service Providers (MSPs)
• Familiarity with common lead generation tools
• Understanding of IT terms and solutions is a plus