EMEA Client Operations – Client Data Analyst

Join EMEA Private Bank Ops as a Client Data Analyst! Ensure compliance, maintain accounts, and innovate processes. Make an impact!

As a Client Data Analyst within the EMEA Client Operations team, you will be at the forefront of reviewing and maintaining Private Bank accounts across multiple EMEA legal entities. You will ensure compliance with Anti-Money Laundering (AML) and Know Your Client (KYC) requirements. You will collaborate closely with client-facing teams and internal client operations partners to guarantee that all client records meet regulatory standards, providing quality and timely service to our valued clients.

Job Responsibilities

• Lead the effective completion of assigned cases, working seamlessly with teams responsible for sub-activities across the process.
• Execute KYC and non-KYC updates promptly, ensuring they meet the highest quality and detail standards as required by policy and procedures.
• Maintain accurate static data in systems, including changes of address, power of attorney, KYC, online accesses, and signatories.
• Handle sensitive client data with the utmost care and confidentiality.
• Escalate issues promptly in line with escalation protocols, contributing ideas to drive continuous improvement and enhance service delivery.
• Embrace opportunities to re-think and innovate processes for greater efficiency and effectiveness.
• Work independently, completing tasks within established timeframes in a fast-paced environment.

Required qualifications, capabilities and skills

• Excellent communication and organizational abilities to effectively engage with various stakeholders, including Bankers, Legal, Technology and project teams.
• A natural curiosity and eagerness to learn, explore new ideas, and challenge the status quo.
• Meticulous attention to detail, with the ability to multi-task, prioritize, and meet tight deadlines.
• Self-motivated and highly disciplined, with a "can-do" attitude and a strong sense of ownership.
• Strong interpersonal skills, with the ability to work both independently and collaboratively in teams.
• Strong proficiency with MS Office, specifically MS Excel and MS Word.
• Analytical Mindset: Be able to research and analyse issues. Given the role involves dealing with complex KYC, Legal and tax documentation, you should have research skills to a degree level to be able to identify potential issues and propose solutions

Preferred qualifications, capabilities and skills

• Business-level fluency in French, Italian, German, or Spanish is a plus.

Why Join Us?

• Impactful Work: Be part of a team that plays a vital role in the success of our Private Banking operations.
• Growth Opportunities: Develop your skills and expertise in a supportive and dynamic environment.
• Collaborative Culture: Work alongside talented professionals who are passionate about delivering exceptional service to our clients.
• Innovation and Efficiency: Engage in opportunities to innovate and streamline processes, contributing to the overall efficiency of our operations.
• Curiosity-Driven Environment: Join a team that values an inquisitive and curious mindset, encouraging continuous learning and improvement.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.