Description

Benefits of Working at Nisqually Red Wind Casino Include:

FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
Paid Time Off
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts

POSITION OBJECTIVES: Ensure quality guest service through direct Management of Table Games Team Members. Guarantee compliance of gaming regulations, policies and procedures during assigned shifts.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY: The Table Games Manager is responsible for overseeing the daily operations of Table Games department including staffing, scheduling, and budgeting. Also, ensuring that the Casino is in compliance with Tribal-State Compacts and Appendix A Ordinances, and all Casino internal control policies and department procedures, while providing excellent guest service and maintaining a high level of game integrity.

Requirements

QUALIFICATIONS:

Required skills and knowledge:

High school diploma or GED certificate
Management courses through an accredited university, community college or in-house training course
5 years of Table Games management work experience
10 years of supervisory experience in a casino table games department
Knowledge of all table games, internal controls and standard operating procedures of the Nisqually Red Wind Casino
Knowledge of Title 31
Basic math skills
Pass NRWC pre-employment testing
Ability to effectively communicate both verbally and written
Proficient in Microsoft Office Suites.
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class III Gaming License.

Preferred skills and knowledge:

Certification in Red Wind’s “Service First “Program
Multi-Cultural experience

PHYSICAL REQUIREMENTS:

Ability to stand or sit for assigned shift
Manual and finger dexterity
Ability to tolerate a noisy, smoke-filled, fast-paced environment

ESSENTIAL FUNCTIONS OF THE JOB:

Knowledge of departmental Guest Service Standards
Knowledge of casino promotions
Monitor game integrity and security, addressing any issues that arise
Safeguard company assets located within the Casino
Develop and Implement strategies to enhance Guest satisfaction and increase revenue
Address and resolve any disputes or issues that arise within the Table Games Department
Enforce rules and regulations of the Tribal Gaming Commission
Responsible for creating weekly Team Member schedules
Assign daily road maps for Dealers and Supervisors
Handle administrative tasks such as budgeting, reporting, and inventory management
Distributes gaming equipment to respective supervisors and gaming stations
Handle guest and Team Member relations
Advise and brief Gaming Director on day-to-day operations
Perform other duties as assigned

NATIVE AMERICAN HIRING PREFERENCE

Rev: 08/06/2025