Senior UX Program Manager, Retail Ads

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 6 years of program management experience within design or UX organizations.
  
• Experience with UX related projects and UX design, user research, or user centered development tools and methodologies.

Preferred qualifications:

• Experience with project management tools and vendor management.
• Experience partnering on cross-functional projects or teams in a dynamic and fast-paced environments.
• Experience collaborating with UX teams, Engineering, and Product Management stakeholders to understand and address user issues faced by consumers and advertisers.
• Knowledge of the product development process for technology products.
• Ability to communicate with senior stakeholders, with excellent communication and storytelling skills.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

The Retail Ads UX team includes both the consumer and advertiser experiences, and delivers central value to Google while creating ads experiences that help users at critical moments in their shopping journey.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Provide leadership and operational excellence across the Advertiser and Consumer Retail Ads UX teams to deliver trust-building and strategic counsel through all project interactions.
• Utilize knowledge of the UX craft, methodologies, or analytics to build programs across teams and allow UX to work.
• Act as a representative for UX in cross-functional collaborations with Engineering and Product Management teams, connecting all three groups and making sure interdependencies are understood and planned for.
• Identify team needs with regards to process, tools, documentation, and asset management, driving required changes to make sure UX working at optimum efficiency.
• Lead and collaborate with UX team leadership in key project decision-making and orchestrate delivery for multiple UX related projects simultaneously.