NetSuite Systems Administrator

Description

Job Overview:

We are seeking a detail-obsessed, solutions-driven NetSuite Systems Administrator to take full ownership of our NetSuite ERP environment. This role is mission-critical to ensuring data accuracy, system stability, and operational agility across all departments. The ideal candidate will be hands-on, responsive, and proactive in driving system integrity, while maintaining a user-centric focus. This is a fully onsite role—collaboration, accountability, and immediacy are key to our operational success 

Requirements

Supervisory Responsibilities:

· Mentor and support junior systems analysts or ERP support staff as assigned.

· Influence IT decision-making by presenting data-driven system insights and recommendations to leadership.

· Assist in recruiting and onboarding future systems personnel.

Key Responsibilities:

· System Ownership & Integrity: Own the full administration of our NetSuite platform, ensuring accuracy of data, clean configurations, and proper function of all modules.

· Proactive Issue Resolution: Detect and resolve system discrepancies before they impact business operations; anticipate issues rather than react.

· Customization & Optimization: Build workflows, dashboards, reports, and automations tailored to evolving business needs using SuiteScript, SuiteFlow, and SuiteAnalytics.

· Agile Support & Responsiveness: Serve as the go-to expert for urgent system issues, user requests, and configuration changes—ensuring response times and resolution meet operational demands.

· Cross-Functional Collaboration: Partner with Finance, Supply Chain, Sales, and HR to translate operational needs into system solutions; act as a strategic technology advisor to business leaders.

· Training & Documentation: Create SOPs, user documentation, and deliver hands-on training to ensure high adoption and consistency across all levels of the organization.

· Governance & Security: Maintain strict control over user roles, permissions, and audit trails to safeguard data and enforce compliance.

· Vendor & Project Management: Manage third-party consultants, integrations, and upgrade initiatives aligned to NetSuite release schedules.

Competencies:

Technical Proficiency: Deep understanding of the NetSuite platform, including its configurations, scripting, and customization capabilities.

Problem-Solving: Aptitude to address and resolve system-related issues in a timely and effective manner.

Communication Skills: Capability to convey technical details in a clear, comprehensible manner to non-technical users.

Analytical Acumen: Ability to analyze user needs and system functionalities to achieve a coherent alignment.

Required Skills/Abilities:

• Extensive experience with ERP administration, preferably NetSuite.

• Knowledge of SuiteScript, SuiteFlow, and other NetSuite customization tools.

• Ability to manage multiple tasks and projects simultaneously.

• Proficient in data analysis and reporting.

• Familiarity with NetSuite’s module setup, configuration, and best practices.

Education and Experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• NetSuite Administrator Certification is highly preferred.

• At least 4-6 years of experience working with NetSuite or a similar ERP platform.

Physical Requirements:

• Primarily an office-based role with prolonged periods spent at a desk.

• Periodic meetings with users might require moving between different office sections.

Work Environment:

• Corporate office setting with frequent interactions with different department users.

• Regular collaboration with IT teams, both internal and external.

Equal Opportunity Statement:

Our company is an equal opportunity employer, championing diversity and inclusivity. All employment decisions are based on qualifications, merit, and the business's needs.

Other Duties:

This job description aims to be comprehensive, but it is not exhaustive. The roles and responsibilities of the NetSuite Systems Administrator may evolve in line with business and technological demands, and new duties may be assigned as necessary, with or without prior notice.