Accounts Receivable Specialist

Helping Save More Lives

That’s our mission. It’s our business. We are seeking a team player who is passionate about making a commitment to our mission — and making it their business.

An Alliance Marketing Manager will play a key role in building and strengthening strategic partnerships that drive awareness, adoption, and success of our lifesaving digital resuscitation education solutions. Through impactful marketing initiatives and collaboration with our alliance partners, this role helps extend our reach and maximize our ability to save more lives from cardiac arrest.

RQI Partners, a partnership between the American Heart Association and Laerdal Medical, is growing and seeking qualified candidates to propel a bigger, bolder, and trailblazing impact.

We invite you to review the requirements of the position below. If the opportunity to shape, promote, and amplify initiatives that improve cardiac arrest survival rates inspires you, RQI Partners wants to hear from you.

Helping Save More Lives. — Our Mission, Our Business.

Position Overview: 

Under the direction of the Manager of Billing and Collections, this position is responsible for managing company Accounts Receivable (AR) functions. The role ensures timely and accurate invoicing, payment processing, customer account reconciliation, and collections while maintaining a high level of customer service and compliance with internal policies and external regulations.

Position Holder is Accountable For: 

Accounts Receivable Management

• Maintain and reconcile customer AR accounts, ensuring accuracy and timely resolution of discrepancies.

• Post customer payments and process credit memos and adjustments as needed.

• Track, report, and analyze past due accounts and recommend collection strategies.

Invoicing & Revenue Recognition

• Generate and issue customer invoices timely in accordance with contract terms and revenue recognition policies.

• Ensure all invoices are accurate, reflect agreed-upon pricing and terms, and comply with each customer’s invoice schedule or frequency.

Collections & Customer Engagement

• Conduct collections activities to ensure timely receipt of payments, while maintaining positive customer relationships.

• Respond promptly to customer inquiries and work cross-functionally to resolve billing disputes.

• Support customer service and retention efforts through clear communication and resolution of issues.

Cross-Functional Collaboration

• Coordinate with interdepartmental teams to ensure billing accuracy and resolve customer issues by providing a high-quality customer experience.

Required Skills & Competencies:

• Related associates degree required, bachelor’s degree preferred

• Three (3) or more years of experience in Accounts Receivable, Billing or Collections

• Ability to analyze financial data and report findings in organized & articulate manner

• Comprehensive knowledge of billing procedures, collections techniques, and account analysis

• ERP and Office 365 Experience (Experience with Salesforce/Sage Intacct preferred, but not required)

The estimated yearly rate for this position is $65,000-$70,000. Please note that this does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include the qualifications of the individual applicant for the position, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.

RQIP Benefits Include:

• Generous PTO & Holidays
• Remote Work Environment (some positions require travel)
• Comprehensive Medical, Dental and Vision
• HSA & FSA Account Options, with employer HSA contribution
• 401k with Employer Match & Profit Sharing
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development Opportunities
• Student Loan Repayment Assistance
• Eligibility for Annual Bonus
• Wellness Reimbursement Program
• Pet Insurance