Job Description

Be a part a large-scale program of work that has high visibility across the business
Permanent role based at our Head Office in Mascot
Help shape the future of Qantas and deliver exceptional value to our customers

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best. 

The Technical Product Owner (TPO) role works closely with various senior business stakeholders to provide a single point of accountability across the technology lifecycle of Plan, Build and Run for an assigned set of business capabilities and products, as well as their underlying technology components. Relationships with business and external key stakeholders are fundamental to coordinating activity across multiple requirements, critical dependencies, technology imperatives, and functional outcomes.
The TPO will play an essential role in developing and driving the roadmaps that will underpin the business strategy. The TPO will be pivotal in the customer product led operating model accountable for the technology products which comprises of numerous technology applications and management of suppliers. The TPO will lead and manage the planning processes, technology roadmap, prioritisation, project and program delivery, continuous improvement and operational support needs across business stakeholder groups, ultimately to lead a team to effectively partner with relative business areas.
In Agile environments, the Technical Product Owner is accountable, through their squad, for the delivery of new features, enhancements, initiatives, continuous improvement and accepting completed work as ‘done’ with validation from the Product Owner and end-users. They guide and mentor cross-functional squads and vendors to ensure features are delivered to commitments, and the products meet their service levels and are secure and resilient by design.

You’ll have: 

Strong experience in operational service management
5+ years’ experience in an Agile environment (or equivalent work experience)
Proven ability to apply analytical and critical thinking skills to solve, or lead the
solving of strategic problems of high complexity on a large scale
Expert stakeholder management skills across both business and technical functions
Strong communications skills both verbal and written
Able to work cross-functionally and align business unit processes to enterprise
business processes
Strong commercial and business acumen with experience in driving commercial
outcomes
Strong people leadership skills and experience
Proficient in multiple Agile frameworks such as Scrum, Kanban, design thinking,
HCD and other frameworks
Experience designing and facilitating fit for purpose workshops that deliver defined
outcomes

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close on the 3rd of September

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.