Area Manager (France, Belgium, Luxemburg)

Job Description

As an Area Manager, you are responsible for the sales performance, customer service and overall profitability of stores in France, Belgium and Luxemburg. You lead the Area and Store Management Teams to ensure the area runs in the most efficient way by implementing the strategic planning, operational and commercial activities.  

What you will do: 

• Implement the strategic planning and major operational and commercial activities of the sales area, responsible for the sales performance and create a people first working environment within the area 
• Collaborate with all functions in the area team, contribute and develop an efficient information- and workflow and work towards the set long- and short-term goals 
• Collaborate with your area team and follow-up of the sales strategy to the store managers/store teams, to secure objectives and align with regional goals 
• Lead and grow your Store Managers to grow the business, guide through the whole employee life cycle, secure an excellent direct and indirect customer service within the area, through securing operations, standards and trainings 
• Work with the Area Controller and Area HR to implement an appropriate staff structure in your stores, to secure operations can be handled with quality and efficiency 
• Collaborate with the Area Visual to ensure all sales campaigns are carried out in accordance with COS guidelines and secure a high standard of visual merchandising, support and challenge to optimise store layouts to drive selling 
• Ensure all Area- and Store Manager receive the appropriate level of training, be aware of talents in the area and enhance succession planning 
• Monitor competitor service levels to ensure COS maintains its position as an industry leader 

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. 

What you need to succeed  

• +3 years of proven experience in an Area Team role with direct staff responsibility 
• Excellent command of English and French, both written and verbal 
• Strong sales orientation with a results-driven mindset 
• Exceptional communication skills, be articulate 
• Demonstrate leadership and interpersonal skills 
• Able to use own initiative and adapt in a fast-paced environment 
• Organizational, analytical, and decision-making abilities 
• Skilled in cross-market collaboration and relationship building 
• Flexible and willing to travel regularly 

Additional Information

This is a full-time, permanent position based at our Area Office in Paris, under a local employment contract. 

Benefits  

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to this French based colleagues also receive   

• 13th-month salary bonus
•  A variable portion of compensation linked to overall company performance (Profit-sharing & Incentive schemes) 
• Employee savings account 
• HIP program (retirement departure bonus) 
• Health insurance offering quality coverage from your first day 
• Disability and life insurance coverage 
• Meal vouchers based on number of working days
• Partial reimbursement of public transportation costs 
• Access to CSE benefits (Social and Economic Committee) 

Inclusion & Diversity 

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

Company Description 

About COS: COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless. Learn more about COS here. 

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.  

We are looking forward to hearing from you!