Property Services Coordinator

Start Time: 7:00 AM CST
Schedule: Full-time (Remote)

Company Overview

We are a fast-growing service company in the U.S., specializing in both residential cleaning and light construction services. With an expanding team and increasing client needs, we are looking for a dependable Property Services Coordinator to support scheduling, client communication, and daily operational coordination.

Role Description

As a Property Services Coordinator, you will help streamline cleaning schedules—particularly for short-term rentals such as Airbnb and Vrbo—while also assisting with inbound construction service requests. You’ll communicate directly with clients, manage bookings, and support mini-projects designed to improve workflows and customer experience.

Key Responsibilities

• Scheduling Management: Organize and oversee cleaning schedules for residential and short-term rental properties (Airbnb/Vrbo).
• Construction Support: Triage inbound construction service requests and ensure proper follow-up.
• Client Communication: Respond to inquiries via email, phone, or messaging platforms in a professional, friendly manner.
• Customer Experience: Request client reviews after services and follow up to ensure satisfaction.
• Administrative Support: Assist with mini-projects aimed at enhancing service delivery and internal processes.

• Reporting & Updates: Provide regular updates to management on completed work, schedules, and client interactions.
  

Requirements

Qualifications

• Previous experience in property management, short-term rental coordination, or cleaning service scheduling is preferred.
• Strong organizational and multitasking abilities with attention to detail.
• Comfortable handling phone calls (no cold calling required), emails, and client messages.
• Customer service mindset with confidence in requesting reviews and maintaining positive client relations.
• Ability to manage both cleaning and construction service inquiries.

• Reliable internet connection and availability to start at 7:00 AM CST.

Benefits

• Maxicare HMO after 3 months