BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We are looking for a Latvian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements

Proficiency in English and Latvian both written and spoken
Proactive person with good support/sales skills
Strong communication and negotiation skills
Attention to details
Previous experience will be considered as an advantage

Duties and Responsibilities:

Being able to search and find for solutions of customers’ issue
Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their need
Monitor customers’ performance & behaviour in order to evaluate bonus crediting
Ensure that products’ compliance is being followed according to relevant regulation
Previous experience as a Sales agent will be considered as an advantage
Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month

We offer excellent benefits:

Competitive salary and Monthly KPIs bonus
Working in a dynamic International company
Ability of career and professional growth within the company
Social benefits and team buildings
Sunny, spacious office

Bold moves start here. Make yours. Apply today!

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