Lead, Health Propositions

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

About Prudential Assurance Company Singapore (PACS):

At PACS, we are committed to giving peace of mind to our customers by offering health solutions that give customers help when they need it most. Our Health team plays a pivotal role in shaping the future of health propositions in Singapore. We are now looking for a strategic and collaborative Product and Proposition Senior Manager to lead the development of “Just Right” health products that meet the diverse needs of our customers in Singapore.

Role Purpose:

This role will be instrumental in co-creating health product propositions for PACS business joined with Prudential Group Health team and building a high-performing health product ecosystem that delivers safe, sustainable, and commercially attractive health solutions. The successful candidate will also lead the product lifecycle, from ideation to in-life performance, and build a Center of Excellence (CoE) to scale best practices across Singapore health product market.

Key Responsibilities:

1. Product Innovation & Co-Creation

• To design, partner with cross functional teams at PACS and launch Health-led propositions, ensuring alignment with PACS strategic vision.
• Co-create “Just Right” products that are easy to understand, tailored to different customer segments, and offer the right coverage at the right price.
• Ensure product designs embed sustainability features and align with the “Fight for Fair Prices” agenda.

2. Product Lifecycle Management

• Co-own and manage the end-to-end health product pipeline along with PACS product leads, from concept through development, launch, and in-life management.
• Monitor product performance using data and analytics to optimize outcomes, improve persistency, and inform future enhancements.

3. Center of Excellence Leadership

• Build a high-performing Proposition CoE for product and other teams across PACS, to share insights, best practices, and innovative ideas on a regular basis.
• Promote a culture of continuous learning and improvement, enabling PACS to scale successful health product strategies efficiently.

4. Strategic Alignment & Governance

• Ensure all product development activities comply with PACS governance, risk, and regulatory frameworks, including working closely with Group Health Actuarial and the Group Product Approval Committee (GPAC).
• Collaborate with cross-functional teams including Technical Excellence, Underwriting, Sales Enablement and Marketing to ensure product readiness and market fit.

5. Customer-Centric Design

• Leverage customer insights, ethnographic research, and behavioral data to design products that resonate with real customer needs and life stages.
• Support the Peace of Mind strategy by ensuring products are relevant, trusted, and empower agents to deliver value at every touchpoint.

Who are we looking for:

Qualifications:

• Bachelor’s degree in Business, Marketing, Health Sciences, or a related field; Actuarial background or Master’s degree preferred.
• 8+ years of experience in product management or proposition development, ideally within health insurance or life insurance.
• Proven ability to lead cross-market health product initiatives and manage complex stakeholder environments.
• Strong analytical skills with a data-driven mindset and experience in performance monitoring.
• Excellent communication and leadership skills, with a collaborative and entrepreneurial spirit.

What We Offer:

• A purpose-driven role with the opportunity to shape the future of health at PACS.
• A collaborative, inclusive, and high-performing culture.
• Competitive compensation and benefits.
• Opportunities for professional growth and cross-market exposure.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.