At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

Your Role and Impact:

We are looking for a highly skilled Lead Product Owner/Product manager.

Your Key Responsibilities:

1. Product Vision & Strategy

Define and maintain a clear product vision aligned with company strategy.
Communicate product vision and goals effectively to internal and external stakeholders.
Keep product goals, strengths, and vision documented, regularly updated, and
accessible via presentations, onboarding materials, and product documentation.

2. Product Documentation

Develop and maintain structured, transparent, and accessible product documentation.
Ensure all features, requirements, and updates are properly documented in
collaboration with development and other teams.
Close product knowledge gaps by clarifying requirements and documenting them per
module/function.

3. Product Backlog Management

Create, maintain, and prioritize the product backlog.
Continuously refine backlog items based on requirements and stakeholder feedback.
Prioritize features, bug fixes, and enhancements to maximize business and commercial
value.

4. Stakeholder Management

Serve as the primary point of contact between stakeholders (customers, management,
department heads) and the development team.
Manage expectations regarding scope, timelines, and deliverables.
Incorporate stakeholder and customer feedback into product planning.

5. Requirements & User Stories

Collect, validate, and document business and technical requirements.
Draft and maintain Business Requirement Documents (BRDs) covering technical, non-
functional, and UX requirements.
Write clear, concise user stories with acceptance criteria.
Collaborate with Sales and Account Management to gather customer insights.

6. Development & Release Management

Ensure all releases comply with company UI/UX standards.
Coordinate User Acceptance Testing (UAT) and ensure Definition of Done is met.
Collaborate with QA to define testing requirements and ensure release quality.
Act as the business liaison for the development team, escalating issues pre- and post-release as necessary.

7. Decision Making & Prioritization

Make informed decisions on feature development and release timelines.
Manage and control project scope to prevent scope creep.
Prioritize features based on commercial value, user needs, and reputational impact.

8. Research, Marketing & Analytics

Conduct market research and competitor analysis to identify trends and opportunities.
Incorporate findings into product planning, feature development, and commercial
strategy.
Drive product commercial performance improvements through conversion
optimization, pricing strategy, and feature prioritization.
Produce regular product performance analytics reports (conversion rates, transaction
times, bottlenecks, user flows).
Use analytics platforms (Tableau, Power BI, Smartlook) to track user behavior, generate
insights, and propose UX/UI and commercial improvements.
Collaborate with marketing teams to align product development with go-to-market and
growth strategies.
Lead internal training sessions to share product knowledge with stakeholders.

9. External Partner Communication

Manage communication with external partners and payment providers during
onboarding and integration phases.
Coordinate data collection and projections for third-party integrations.

10. Leadership & Team Management

Lead and mentor a team of two Product Owners, ensuring alignment across initiatives.
Foster collaboration, accountability, and continuous improvement.

Requirements

Master’s degree in Marketing, Management, Computer Science, Engineering, Analytics,
or related field.
Product management, owner certifications or specialized training.
10+ years of total experience in IT product companies, including:
5+ years in product-related roles within fintech, paytech, hi-tech, ecommerce, SaaS, or iGaming. (senior product manager / owner / senior business analyst etc). Experience in project management would be a plus.
3+ years in management or leadership roles. (CPO, head of product, PMO)
Proven track record of improving product commercial results (conversion rates,
adoption, monetization, market performance).
Strong background in marketing principles with hands-on experience in aligning product development to commercial strategy and growth initiatives.
Proven experience in BRD drafting and backlog management.
Advanced expertise with complex web and mobile applications.
Strong knowledge of UX/UI validation, redesign, and design collaboration.
Demonstrated success in product analytics, conversion optimization, and performance reporting using Tableau, Power BI, Smartlook or similar tools.
Experience in stakeholder management, feedback incorporation, and cross-functional collaboration.
Excellent communication, organizational, and leadership skills.
Detail-oriented with a UX/UI excellence mindset and high quality standards.

Our Hiring Process:

Application Screening
Interview Stages (2-3 weeks)
- Prescreening Call (60 min)
- Test assignment
- Technical Interview (60 min)
- Final interview with CEO (60 min)
Job Offer & Background Check

We offer:

Competitive compensation package (commensurate with your experience)
Access to paid corporate English lessons (through Preply)
19 business days of flexible Paid Time Off (PTO)
Fully remote work with flexible hours (within the CET time zone) from any location of your choice
Values-driven culture with a friendly and supportive work environment
Opportunity to regularly participate in conferences and community events as both a participant and contributor
Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency

Embrace the opportunity to develop your skills in a cutting-edge fintech environment.

Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!

Let’s build something great together!