Talent Account Director 1

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in São Paulo.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

We are looking for an Account Director to join our team in contributing to successful client relationships with corporate clients in the small markets. You will be responsible for making sure that clients renew their contracts with LinkedIn’s Talent and Learning  services, besides establishing good relationships in order to increase their total spending with us. You will focus on a portfolio of client accounts to ensure there is engagement in products and value through multithreading, discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.    

Responsibilities:    

• Execute SMB account contract renewals that maximize contract value while protecting and enhancing the customer relationship    

• Own, drive and manage the renewal process for a high volume of customers    

• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure    

• Identify new opportunities for growth to increase Share of Wallet with LinkedIn's Hiring and Learning solutions  

• Provide executive management with complete visibility to renewals and solicit executive involvement as required    

• Communicate risk clearly and take the lead in developing resolution strategies    

• Accurately maintain a quarterly forecast of renewals in your territory    

Qualifications

Basic Qualifications:    

• 1+ years of experience in sales  

• 1+ years of experience customer relationship 

• Fluency in Portuguese  

Preferred Qualifications:    

• Work proficiency in English 

• Experience with recruiting/HR software 

• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)

• Solid negotiation skills that allow for value-based contract negotiations at the senior level    

• Excellent communication and project, time and customer management skills    

• Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment   

• Experience in sales forecast accuracy process 

Additional Information

Suggested Skills:    

• Negotiation   

• Communication   

• Customer Management   

• Time Management   

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