People Operations Manager (6063)

As People Operations Manager, you’ll play a critical leadership role across our People & Culture function. This position will serve as a strategic business partner to a business unit(s), enabling teams to thrive while driving forward our people-first culture and ensuring compliance with federal contracting regulations. You'll have the ability to leverage AI to shape employee experiences, drive talent initiatives, and strengthen organizational culture.  The ideal candidate brings a strong background in employee relations, people operations, compensation, and learning and professional development, along with experience influencing senior stakeholders and scaling people operations for a complex workforce.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

People Business Partner Support

• Act as a strategic advisor and business partner to assigned business unit(s), including operations, delivery, and technical teams.
• Provide consultative support to leaders on workforce planning, performance management, organizational design, and engagement.
• Ability to leverage AI to shape employee experiences, drive talent initiatives, and strengthen organizational culture
• Translate business needs into solutions that align with both team goals and MetroStar’s people strategy.
• Foster a culture of accountability, inclusion, and high performance across supported units.

Employee Relations & Compliance

• Lead and resolve sensitive employee relations matters with objectivity, empathy, and alignment to policy and legal standards.
• Conduct investigations, draft documentation, and guide managers through corrective actions, terminations, and appeals.
• Ensure full compliance with employment laws, MetroStar policy, and government contracting-specific requirements (e.g., FLSA, FMLA, EEO).
• Identify trends and proactively address workplace culture or morale issues through training, process refinement, or coaching.

Compensation 

• Partner with stakeholders to manage compensation strategies that align with organization’s pay philosophy.
• Conduct benchmarking and pay reviews; ensure pay practices remain competitive and compliant.
• Support pricing and labor category alignment during proposal development and contract transitions.

Learning & Professional Development

• Partner with stakeholders to create development plans for key roles and career phases
• Monitor participation and assess the impact of training and certification programs

People Operations & Analytics

• Oversee core HR processes including onboarding, offboarding, HRIS data integrity, and employee documentation management.
• Help prepare for internal and external audits, DCAA reviews, and other compliance inspections.
• Partner cross-functionally with Talent Acquisition, IT, Security, and Finance to deliver seamless employee experiences

What you’ll need to succeed:

• Bachelor’s degree in Human Resources, Business, or related field (Master’s or SPHR/SHRM-SCP a strong plus).
• 7+ years of progressive People & Culture experience, including 4+ years in an employee relations leadership role and 3+ years supporting federal contracts.
• Direct experience supporting business units as a Business Partner. 
• Possesses knowledge of AI tools and the ability to leverage them to shape employee experiences, drive talent initiatives, and strengthen organizational culture
• Strong knowledge of employment laws
• Proven compensation experience, especially within the constraints of government contracting (e.g., exempt/non-exempt labor).
• Familiarity with EEO and labor classification requirements.
• Demonstrated success in building or supporting professional development and training frameworks.
• Exceptional interpersonal, written, and verbal communication skills.
• High emotional intelligence, strong ethical judgment, and a track record of discretion.
• Ability to travel 10% if needed
• Active or ability to obtain secret or above security clearance

SALARY RANGE: $92,000 - $135,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses

To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline:  Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

 What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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