Associate Principal Engineer / Salesforce Architect (PSS - Public Sector Experience)

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Location - NYC, NY 1007
Working Model - Onsite - Hybrid
Duration - Full-time Employment

Must have skills:
Omniscript, Public Sector Solutions (PSS) / Government Cloud

Good to have skills:
Experience Cloud (Community Cloud), Service Cloud (Industry Cloud)

Key Responsibilities:

Solution Design and Development:

• Collaborate with stakeholders to understand requirements and translate them into technical solutions on the Salesforce platform.
• Oversee the design and development of custom Salesforce applications, ensuring scalability, security, and adherence to best practices.
• Implement Salesforce configurations, including workflows, process builders, validation rules, and custom objects.
• Drive technical discussions and make key architectural decisions to optimize performance and user experience.

Salesforce Platform Optimization:

• Identify opportunities to improve existing Salesforce implementations, streamline processes, and optimize system performance.
• Stay up to date with the latest Salesforce features, releases, and industry trends to enhance the platform's capabilities.
• Ensure Salesforce solutions comply with security, privacy, and regulatory requirements.

Stakeholder Communication:

• Act as the primary point of contact for stakeholders, ensuring clear communication of project updates, risks, and milestones.
• Provide regular reports on project status, team performance, and key outcomes to leadership and stakeholders.
• Facilitate training sessions and workshops to ensure users understand and effectively utilize Salesforce solutions.

Integration and Automation:

• Design and implement integrations between Salesforce and external systems, leveraging tools like MuleSoft, APIs, or other integration platforms.
• Automate repetitive tasks and workflows to improve operational efficiency across the organization.

Leadership and Team Management:

• Lead a team of Salesforce developers, administrators, and analysts to ensure successful project delivery.
• Mentor and guide team members in Salesforce best practices, architecture, and technical problem-solving.

Qualifications

Experience:

• 8+ years of experience working with Salesforce, including development and administration.
• Proven experience in leading Salesforce projects and managing teams.
• Strong expertise in Salesforce customization, configuration, and integration with third-party systems.
• Experience with Lightning components, Apex, Visualforce, and Salesforce APIs.

Skills:

• Excellent communication skills, with the ability to translate complex technical concepts into business-friendly terms.
• Problem-solving and analytical skills, with a focus on delivering innovative solutions.
• Proficiency in Salesforce tools like Salesforce DX, Visual Studio Code, and deployment tools (e.g., Jenkins, Gearset).

Certifications (Preferred):

• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I/II
• Salesforce Certified Application Architect or System Architect
• Salesforce Certified Service Cloud Consultant

Additional Information

Salary range: $175K to $210K gross (including bonuses)

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.