We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

We are seeking a strategic and hands-on Data Integration Lead to direct a high-performing team of analysts in designing, developing, and managing both new and existing data interfaces. This role blends leadership, technical expertise, and operational excellence to ensure seamless data exchange processes that align with organizational goals and elevate business outcomes.

You will be responsible for building structure, optimizing workflows, and driving measurable efficiencies across data integration efforts. Acting as both a leader and a problem-solver, you’ll navigate challenges, remove blockers, and ensure your team delivers impactful, high-quality solutions that support both internal and external stakeholders.

Key Responsibilities:

Strategic Leadership & Oversight

Provide vision, direction, and structure for all data interface initiatives, ensuring they align with organizational strategies and client needs.
Lead, mentor, and develop a team Analysts, fostering a culture of collaboration, continuous improvement, and accountability.
Build, implement, and refine workflows that maximize efficiency, clarify responsibilities, and improve team performance.
Define, monitor, and report on KPIs to track team success, identify improvement areas, and inform strategy.

Technical & Operational Execution

Oversee the full lifecycle of data interfaces, from requirements gathering and design to implementation, testing, and ongoing support.
Collaborate with external trading partners, internal technology teams, and business stakeholders to ensure smooth integrations and consistent alignment on deliverables.
Establish and maintain data exchange standards, quality controls, and comprehensive documentation.
Troubleshoot and resolve technical issues with data feeds, proactively addressing potential risks before they impact operations.
Serve as a technical lead on large-scale integration projects, ensuring solutions meet both immediate and long-term organizational needs.

Process Optimization & Continuous Improvement

Develop and refine processes that drive efficiency, scalability, and accuracy across the integration landscape.
Identify opportunities for automation, enhanced monitoring, and improved data quality.
Anticipate business growth and position the team to scale operations effectively.
Partner with leadership to explore new technical solutions that address evolving client and business needs.

Required Qualifications

Bachelor’s degree or equivalent work experience.
7+ years in a Payor, Health Plan, Health System, or Provider organization.
5+ years working with EDI and data interfaces.
3+ years in a leadership role managing people and processes.

Preferred Qualifications

Deep expertise in EDI & ANSI X12 healthcare transactions (834, 837, etc.).
Proven experience with non-standard transaction implementations.
Background in claims administration systems (HealthRules Payer strongly preferred).
Hands-on experience establishing new data interfaces, including mapping and transport.
Proficiency in SQL and JSON.
Track record of defining and executing application strategies and roadmaps.
Strong analytical and problem-solving skills for diagnosing and resolving operational issues.
Exceptional written and verbal communication skills to engage technical and non-technical audiences.

Leadership Competencies

Communicate – Share company vision, strategy, and priorities clearly and transparently.
Clarify – Set clear expectations and define what success looks like.
Coach – Provide constructive feedback, remove blockers, and foster professional growth.
Connect – Ensure team members see the impact of their work and how it contributes to broader organizational success.

Work Location:

Role may be remote, preference for Buffalo, NY.

Who we are:

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.