People Operations Manager Job Description

10Pearls is looking for a People Operations Manager to join the operations team in the Tysons Corner, VA office. This person will support the Director of Culture and Communication in championing employee growth, employee engagement, and people processes. You will be vital in supporting People Operations initiatives at 10Pearls with a high degree of interaction with employees, leaders, executives, and vendors.

This is a unique opportunity for someone who is looking to leverage their human resources experience and grow alongside a company which has seen tremendous growth and success over the last several years. You will be successful in this role if you have several years of experience in a generalist capacity supporting the people and talent functions of innovative companies and organizations. This role requires four days a week on site with the team in our Tysons Corner, VA office, as the presence of the People Operations team in person is of significant value to the company.

Your Day to Day:

Provide excellent internal customer service for employees across the company, ensuring a detail-oriented and thoughtful approach to the employee experience
Serve as a thought partner to the Director of Culture and Communication, helping her focus on big picture items while ensuring the small details don’t slip through the cracks
Support the full cycle of recruiting efforts by assisting with job postings, sourcing candidates, scheduling and conducting interviews, and ensuring a strong candidate experience
Support and lead various projects for the people operations function, including immigration management, professional development, performance management, and employee experience initiatives
Manage HR systems, ensuring clean data and accurate reporting across the various systems, ensuring we are utilizing our tools to their full abilities at all times to support data-driven decision making
Work alongside finance team to ensure accurate and timely payroll and benefits for all employees
Suggest improvements or initiatives based on quantitative and qualitative feedback from employees and stakeholders to improve talent attraction, employee engagement, and leadership development
Prepare and maintain HR-related documents, assist in audits, and promote 10Pearls employer value proposition through social events and activities

The ideal candidate will have:

Bachelor’s degree in human resources, business administration, operations management, or related field
5-7 years of human resources experience with increasing responsibility for a range of activities including professional development, employee engagement, immigration, and compliance
Interest in and excitement for working in our office at least 4 days per week, connecting with the team, and helping to build and maintain company culture
Flexibility to support employee events, which sometimes occur outside of regular business hours
Customer service mentality and ability to take initiative and solve problems creatively and efficiently
Strong appreciation for organization and attention to detail, understanding the importance of data integrity in all employee-related matters
Strong analytical skills - ability to synthesize and leverage data for decision making (i.e. Microsoft Excel, PowerPoint, etc.)
High emotional intelligence and integrity, with the ability to maintain professionalism and confidentiality at all times
Ability to embrace change and maintain a continuous learning mindset
An entrepreneurial spirit, needing minimal guidance to come up with creative solutions to problems
Technical savvy, with the ability to navigate and manage HR systems and tools (Greenhouse ATS and iSolved/Payroll Network HRIS a plus) and advanced skills in Microsoft Office suite
Professional HR certification (e.g., SHRM-CP) is preferred.

About 10Pearls: 

10Pearls is a global, purpose-driven digital technology partner helping our clients re-imagine, digitalize ‎and accelerate their businesses. As an end-to-end digital partner, 10Pearls helps businesses create transformative ‎digital products incorporating emerging technologies and utilizing our broad expertise in ‎product management, UI/UX, cloud architecture, software development, data science, cybersecurity, and quality assurance. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size ‎businesses, and exciting start-ups across several industries, including healthcare, financial services, ‎energy, education, real estate, and retail. ‎Headquartered in the Washington DC metro area, 10Pearls has a far-reaching global presence with delivery centers in North America, Latin America, Europe, and South Asia.  

The ‎Washington Post has referred to 10Pearls as a double-bottom-line company that balances profits with our responsibility to our communities. Recognized on the Inc. 5000 Fastest-Growing Companies List for the last four years and awarded the #1 Most Diverse Midsize Company in Greater Washington by the Washington Business Journal, we leverage the passions and intelligence of our people to ensure we deliver solutions ‎that meet and exceed our clients’ needs. 

We are growing rapidly and looking for talented people to join our team. If you are seeking an opportunity to make an impact with an innovative company, we would love to meet you! 

We offer a competitive compensation package, including the below benefits for full-time employees: 

Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
Employer-funded health reimbursement account (HRA) for the high deductible health plan option
Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
Employer-paid short term, long term, life, and AD&D insurance
Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and paid parking on-site

10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace. 