Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

We are looking for a Latvian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements

Proficiency in English and Latvian both written and spoken
Proactive person with good support/sales skills
Strong communication and negotiation skills
Attention to details
Previous experience will be considered as an advantage

Duties and Responsibilities:

Being able to search and find for solutions of customers’ issue
Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their need
Monitor customers’ performance & behaviour in order to evaluate bonus crediting
Ensure that products’ compliance is being followed according to relevant regulation
Previous experience as a Sales agent will be considered as an advantage
Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month

We offer excellent benefits:

Competitive salary and Monthly KPIs bonus
Working in a dynamic International company
Ability of career and professional growth within the company
Social benefits and team buildings
Sunny, spacious office

Reshape marketing with us. Let’s work!

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