IT Change and Release Management Lead

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Position Description:

• Own, operate, and continuously improve the organization’s Change Management process (ITIL framework preferred)
• Assess, record, and track all changes to IT infrastructure, systems, and applications
• Facilitate Change Advisory Board (CAB) meetings, review change requests, evaluate risk, and ensure adequate testing and documentation
• Monitor the execution of changes and manage the change calendar to minimize business impact and downtime
• Ensure emergency changes are properly documented, assessed post-implementation, and lessons learned are integrated into future planning
• Provide guidance and training on change management procedures to technical teams and business stakeholders
• Plan, coordinate, and supervise releases of application and infrastructure updates across multiple environments (Dev, QA, Production)
• Work closely with DevOps, QA, Infrastructure, and Product teams to ensure smooth, timely, and auditable releases
• Maintain the master release schedule and proactively identify conflicts, dependencies, and resource needs
• Ensure all releases have the required documentation, back-out procedures, and approval records
• Track post-release issues and coordinate rapid response and communication
• Change requests (CRs) from IT teams, business units, vendors, and service providers
• Release candidate builds and associated documentation
• Risk assessments and impact analysis
• Change calendar and release schedule
• CAB input and approval records
• Regulatory and compliance requirements
• Serve as primary point of contact for all change and release-related communications
• Provide clear, timely updates to stakeholders, end-users, and leadership regarding upcoming changes and releases
• Coordinate with business units to minimize impact and maximize transparency

Education And/Or Training:

• Bachelor’s degree in Computer Science, Information Systems, or related technical field (or equivalent experience)
• ITIL v4 certification strongly preferred
• Change Management or Release Management tool certifications a plus
• PMP or Agile/Scrum certifications are a plus

Relevant Work Experience:

• 5+ years’ experience in IT Change and/or Release Management in a complex, regulated enterprise environment
• Demonstrated experience running CAB meetings and coordinating cross-functional teams
• Proven track record managing large-scale, high-stakes changes and releases with zero/minimal downtime
• Experience working in Agile and/or DevOps environments

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary Or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $97,450.00 - $141,300.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration. 

Equal Opportunity Employment And Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.