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We are seeking a dynamic Customer Communications Management (CCM) Technical Specialist with 2–4 years of hands-on experience with Quadient products to join our growing team. In this role, you will be responsible for delivering assigned CCM development and maintenance projects, ensuring the successful implementation of communication solutions for our clients across diverse industries.

Key Responsibilities

Design and implement technical CCM solutions, aligning with client requirements and industry best practices.
Collaborate with cross-functional teams, including developers, analysts, and project managers, to deliver high-quality CCM projects within agreed timelines.
Provide technical expertise in template design, workflow configuration, and document composition using CCM tools and platforms (primarily Quadient Inspire).
Analyze client needs and develop customized CCM solutions that effectively meet business objectives.
Stay up to date with industry trends and emerging technologies in CCM to continuously enhance technical capabilities.
Ensure all implementations adhere to security and compliance standards.
Troubleshoot and resolve technical issues related to CCM systems, integrations, and processes.
Work closely with clients to gather technical requirements and ensure alignment with project goals.

Requirements

2–4 years of proven experience with Quadient Inspire (Designer, Interactive, Scaler, Automation, etc.).
Strong understanding of Customer Communications Management (CCM) concepts and platforms.
Experience working with data formats such as XML, JSON, and CSV, and integrating with APIs or databases.
Knowledge of scripting languages (e.g., JavaScript, VBScript) is an advantage.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent communication and collaboration abilities in an international team environment.
Ability to manage multiple priorities while delivering high-quality solutions.

We offer:

Contract is for an indefinite period of time > we count on you!

work partially or completely remote > work from wherever it suits you
extra holidays > we have 25 days off plus 2 sick days.
we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
educate yourself > we regularly organize and pay for IT courses, certifications, language training and personal development courses
107 CZK meal allowance on top of your salary
reward for a new colleague > refer another colleague to us and get up to 80,000 CZK
we'll support you when you're sick > for colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law
extra work is appreciated > when overtime is needed, we pay more than the law requires
stay fit and fresh > in Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport
Nordic culture > We believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.

Why Join Us?

At Tietoevry Tech Services, we drive innovation and deliver customer-focused solutions across industries. As a Quadient Developer, you will work on impactful projects, collaborate with skilled professionals, and contribute to the digital transformation journey of our clients.

#LI-Hybrid

#LI-TM1

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)

Quadient Developer - Tietoevry Tech Services (m/f/d)

Tietoevry