Enterprise Account Manager

Artistree-DFW Airport

The B2B Enterprise Account Manager is dedicated to the development and management of accounts within the Artistree B2B Sales Division. This position will manage the day-to-day activities of current Enterprise Accounts, in addition to channel expansion. This team member will work closely with manufacturing and support teams to enable profitable growth, on-time production, and customer satisfaction. The B2B Enterprise Account Manager is responsible for uncovering and developing sales opportunities that strategically align Artistree with client needs.

Major Activities

• Manage the Enterprise B2B sales channel inclusive of systems, tools, reporting, processes, and partnership within the organization, including contact with existing and prospective accounts within the sales channels. 
• Develop the sales pipeline and grow the business by utilizing networking, cold calls, internet scraping, trade shows, and the store infrastructure for assigned account portfolio.
• Develop a close working relationship with assigned and new sales accounts to achieve established forecasts and plans.
• Develop processes, tools, reporting, and resources to align with strategic and financial goals. 
• Prioritize order needs to ensure on-time deliveries and exceed account expectations. 
• Develop and present strategies and proposals to clients in order to grow the business.
• Work closely with cross-functional teams to ensure new client accounts are set up and documented accurately.
• Support Trade Shows, including material and client selection, presentations, and follow-up.
• Ensure quotes are in line with profit targets by channel, accurately documented and tracked for on-time delivery with minimal rework/delays, ensuring positive impacts to relationships, workload, and productivity.
• Own the relationship with customers and with production teams to ensure order accuracy and timeliness.
• Analyze and report on channel and client performance in terms of sales, profit, and balance to go tracking.

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

• Bachelor’s degree or equivalent work experience

Minimum Special Certifications or technical skills

• Excellent computer skills that include Microsoft Office, Excel, Word, Powerpoint, Outlook and Sales/Finance account software

Minimum Type of experience the job requires

• 5+ years of sales experience or industry experience

Other

• Excellent oral and written communication skills
• Strong ability to multi-task and prioritize workload
• Excellent office and organizational skills with an emphasis on attention to detail
• Ability to be a self-starter and work without supervision
• Must be able to quickly understand new information
• Good problem-solving skills a must
• Travel 15-30%

Preferred Education

• Bachelor’s degree in Business

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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