Senior Manager, Enterprise Accounts Management

Who we are

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality.

Sustainability is a top priority for our company. We are committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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JCI Asia-Pacific Linkedin: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/

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Business Title: Senior Manager, Enterprise Accounts, APAC

Country: Singapore

Who we are:

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What you will do:

• Lead Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global account strategy and customer leadership engagement.

• Drive Johnson Controls direction of growth strategy and key initiatives by leveraging existing relations and domain of knowledge in the built environment.

How you will do it:

• Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific.

• Develop a comprehensive account strategy covering key aspects of customer’s growth plan, Johnson Controls’ response with key initiatives, and overall engagement plan to drive growth.

• Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls.

• Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition.

• Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate.

• Build relations with key stakeholders at customer’s organization to position Johnson Controls as a preferred partner.

• Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a both sell-to- and sell-with motion to maximize customers’ strengths.

• Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries.

• Partner with post-sales teams in project execution, program management and services to ensure customers get right support with highest NPS.

• Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.

What we look for:

• Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles.

• Minimum 5 years of experience with specific domain knowledge in building automation, fire and security or HVAC.

• Electrical contracting or technology background will be viewed favorably.

• Solutions selling mindset with a pragmatic approach of driving deal closure.

• Excellent English oral, written and presentation skills with ability to present to senior level executives as well represent the company at public or industry events.

• Ability to comprehend and make significant contributions to development of business plans, including marketing strategies.

• Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels.

• Culturally sensitive.

• Strong business and analytic skills.

• Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment).

• Customers focus oriented.

• Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners.

• Ability to make decisions individually and/or as part of a team.

• High levels of integrity, honesty, and professionalism

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy