Intake Coordinator

Title: Intake Coordinator

Unit: Admissions

Reports to: Director of Admissions 

Salary Range: $24.73 to $26.38 per hour (approximately $45,000 to $48,000 annually)

Status: Full-time, Regular, Non-Exempt

Location: Long Island City, Queens

Days/Hours: Monday through Friday - 9:00am to 5:00pm, some early mornings and evenings as required

Position Summary: 

The Intake Coordinator assesses each client’s eligibility for Fortune services by thoroughly screening each client, completing the agency’s comprehensive intake package, discussing Fortune services and the eligibility criteria for each, and making appropriate referrals to all Fortune programs and services. In addition, the Coordinator will need to gather resources in order to assist our clients with appropriate referrals. 

Essential Duties and Responsibilities: 

• Review new/returning client’s screening forms and make thorough assessments in order to determine if the client needs Tier 1 (external) or Tier 2 (internal) programs and services. 

• Encourage and assist clients in planning, prioritizing, and achieving productive long-term and short-term goals. 

• Complete full intake assessments for clients that are being referred to Tier 2 services. 

• Enter and record all intake data into our data base(s). 

• Compose detailed, individual Progress Notes highlighting all pertinent client information (to be used agency-wide). 

• Advocate on client’s behalf and schedule internal and external referrals as required. 

• Perform crisis intervention as needed. 

• Advocate for clients as needed. 

• Communicate and interact positively with clients and staff. 

• Maintain neat, accurate and timely documentation. 

• Identify, research, and access external services and resources. 

• Represent The Fortune Society at public speaking engagements; and perform other related duties as needed. 

Qualifications: 

• A high school graduate or equivalent (some college preferred); 

• Exceptional counseling and organizational skills; 

• Solid verbal and written communication skills. 

• Bilingual (English and Spanish) a plus. 

• Strong computer skills a must (Microsoft Office and Internet); 

• Experience working with formerly incarcerated individuals, youth at risk, and other under-served populations. 

The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and/or substance abuse into a stable, productive lifestyle in the community.  

Physical Demands: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable intervals with disabilities to perform the essential functions of the job.  

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The Fortune Society is an Equal Opportunity Employer.  All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.