Assistant Director of Operations

Position Overview:
Reporting into Director of Operations, the Assistant Director of Operations will assist with leading a team of associates and be responsible for overseeing the Food and Beverage programs and venue operations of their assigned Puttshack venue location. This role will have oversight of a multi-faceted, high volume, full-service bar & restaurant and event space, with multiple tech-enabled miniature golf courses. As the ADO, you will be a Brand Ambassador and champion the Puttshack culture to ensure operational excellence and exceptional guest services that adhere to the company's standards and values.

Key Responsibilities:

1. Operational Leadership:
2. Team Development and Management:
3. Guest Experience:
4. Compliance and Safety:

Required Skills And Experience:

• Minimum of 7 years of experience within a high-volume food & beverage, hospitality, and/or social entertainment venue with $6MM+ in sales, including at least 4 years of experience serving in a management level role leading departments and responsible for leading and developing a team.
• Proven track record of driving operational excellence and achieving financial targets.
• Strong knowledge and understanding of food & beverage operations, including full-service from-scratch kitchen and bar.
• Strong leadership skills with the ability to motivate and manage a diverse team, with a passion for teaching and training.
• Excellent communication and interpersonal skills.
• Tech savvy and willingness to learn new systems and tools.
• Flexible and adaptable to change.
• Flexible availability to work evenings, weekends, and holidays, as well as occasional travel.
• This position must pass a post-offer background check

Preferred Skills And Experience:

• Experience within a high-growth start-up, including building and implementing SOPS, programs, and policies from scratch.
• Experience with managing and executing Beverage Programs and oversight of Beverage operations, programs and processes for full-service restaurants
• SERV safe or Department of Health certification a plus
• Bachelor's degree in related field, hospitality or business management preferred

Physical Requirements:

• Physical activities on a continuous basis, frequent use of telephone/video conferencing and write or use a keyboard to communicate through written means.
• Frequent walking, bending, sitting, and occasional lifting up to 40 lbs. may be required.
• The noise level in the work environment is typically moderate to high.
• The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions and responsibilities of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities.