ADP Technology Services, Inc is hiring a Lead Business Systems Analyst in our Elk Grove Village, IL location.

Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you! Ready to design what’s next?

To thrive in this career, you’ll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You’ll be curious, persistent, and at times persuasive.

As part of our team, you’ll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what’s next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

WHAT YOU’LL DO:

Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive.
Learning. You’re always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a “learn as you go” approach with a willingness to figure out new ways of doing things.
Create Results. You’re proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it’s as polished as you could make it.
Continuous Learning. You will actively collaborate with other associates to share ideas or show what you’ve learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients.
Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments.
Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements.
Inevitable challenges will arise, and we’ll rely on you to look for a solution.
Responsibilities - Responsible for analyzing complex business problems and proposing innovative solutions, ensuring that software development aligns with the overall business strategy. Work closely with stakeholders, both internal and external, to understand their needs, address usability concerns and translate them into clear and concise software requirements. Identify opportunities for streamlining and optimizing existing processes, making recommendations to enhance efficiency and productivity. Collaborate with development teams, product managers, and other stakeholders to ensure seamless project execution, providing guidance and clarifications as needed. Document requirements, specifications, and user stories, and communicate them effectively to the development team, ensuring everyone is on the same page. Participate in testing activities, verifying that the software meets the specified requirements, and providing feedback for further enhancements. Provide support to end-users during software implementation and conduct training sessions to help them understand and utilize the software effectively. Participate in multiple projects by completing and updating project documentation, managing project scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, following proper escalation paths, and managing customer relationships. Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level, focusing on quality improvement and data management, ensuring data is reliable and valid, developing process improvements or re-engineering and recommending elimination, integrating new systems and processes with existing ones, and partnering with internal and external customers to ensure systems provided meet the long-term business strategies. Provide project level analysis by creating necessary documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan.) Capturing the requirements and documenting the same. Validating the final product. Scheduling meetings for DEMO\User Acceptance Testing.

TO SUCCEED IN THIS ROLE:

Education and Qualifications/Skills and Competencies - Bachelor’s degree in computer science, Computer Engineering, Information Technology, or related field of study plus five (5) years of related experience required. The company will also accept a master’s degree and three (3) years of related experience.
Work Experience - Three (3) years of experience must include: Software Development Life Cycle; Writing and reviewing test plans and test scripts; Test automation processes; Regression and negative testing; Participating in medium to large information technology projects through all phases of the project life cycle; Payroll, HRMS or HCM domain experience; Jira; ALM; Blueprint; SQL; Automation UFT tools; Business Intelligence BI Tools such as Power BI or Tableau; Cloud technologies including AWS or Azure; API Integrations; and Statistical analysis.

YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:

Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another’s ideas to find the best solution.
Deliver at an epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc ® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP’s commitment on our YouTube channel: http://adp.careers/DEI_Videos

What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
(ADA version: https://youtu.be/IQjUCA8SOoA )

For more information please visit: jobs.adp.com

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