Capability Manager, Business Process Excellence

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Job Profile Summary

Drives the delivery of the Global Operating Strategy to implement tools, processes and working practices to develop efficient systems, and an over Process Excellence Programme for the Group by adopting best in class tools / methodologies.​

Role Responsibilities & Key Accountabilities:

• Manages, continuously improves and executes the business group and support its implementation and adherence in each region​
• Collaborates with stakeholders (e.g., Six Sigma, Technology, project managers) to receive guidance for projects within the portfolio, manages projects aligned to the lifecycle, co-creates and delivers solutions ​
• Trains and coaching the Project team in best in class tools / methodologies towards a successful project management and implementation​
• Delivers and completes high impact projects that result in savings and process improvements for the organisation while working collaboratively with Finance​
• Acts as the internal consultant for process improvement and measurement approaches​
• Assist in the development of an overall system for the successful implementation of a Process Excellence Programmes​
• Manages and builds the overall Process Excellence Programme that contributes to a culture of process excellence​
• Encompasses subject matter expertise in best in class tools / methodologies and process management expertise and coaches project team members where required​
• Manages team members including coaching and performance management (where applicable).​

Qualifications & Experience:

• Significant previous experience either in process improvement or operations roles​
• Previous stakeholder management experience​.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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