Global Process Owner - Invoice to Cash

Role Overview:

The Global Process Owner (GPO) – Invoice-to-Cash (I2C) is a strategic leader responsible for designing, governing, and continuously improving the end-to-end I2C process across the enterprise. This role focuses on process effectiveness, efficiency and scalability- driving transformation, automation, and systems integration to deliver scalable, compliant, and efficient I2C solutions. GPO partners with internal business units, external suppliers, and cross-functional teams to ensure seamless execution and alignment with organizational goals.

 

How You Will Make an Impact:

• Develop and execute a strategic roadmap for I2C transformation, focusing on automation, standardization, add value solutions, optimization and eliminating unnecessary work, compliance, and user experience.
• Monitor and evaluate the performance of full-cycle AR operations, ensuring processes are executed accurately and timely, and align with established policies and compliance standards.
• Drive systems integration initiatives across ERP platforms (e.g., Oracle Fusion, Microsoft Dynamics, etc.), ensuring alignment with business needs and process design as well lead integration activities associated with any acquisitions, integrations, divestitures, establishing standard Transition Service Agreements (TSA) rules and metrics, specifically making sure vendors are paid promptly and in accordance with our procurement policy
• Establish and monitor KPIs to measure process effectiveness, service delivery, and cost control; use data to drive performance and accountability, ensuring monitoring key performance metrics to drive stronger accountability of the team performance
• Position the organization to sustain high performance through high-growth periods with rapidly changing circumstances, such as process changes, system upgrades, or the integration of an acquisition
• Lead projects and enhancement opportunities with IT, Sales, Order Processing and Finance teams to evaluate and implement enabling technologies and process improvements, leading discussion as well preparing business case with inputs from the business
• Collaborate with the leadership across the organization to achieve the company's goals including bringing insights and ideas to improve efficiency and effectiveness of the business and enterprise-wide finance transformation initiatives
• Take a leadership role in streamlining and simplifying the financial close, monthly financial reporting and analysis, implementing projects, keeping the Financial Planning and Analysis teams and other functional groups well informed.
• Work collaboratively with the Treasury team to optimize working capital management

What You Bring to the Team:

• Bachelor’s degree in finance, Accounting, Supply Chain, Business Administration, Information Systems
• Advanced degree, MBA and/or a Certified Public Accountant (CPA) preferred
• 15+ years of experience in finance operations, accounts receivable, order processing, or I2C leadership roles.
• Proven expertise in managing global I2C processes and leading large-scale transformation initiatives.
• Hands-on experience with ERP systems and implementations including Oracle Fusion, Microsoft Dynamics, SAP, and procurement tools.
• Strong leadership and management skills, with the ability to quickly identify, address and resolve system and process related issues
• Deep understanding of internal controls, compliance frameworks, and financial regulations.
• Exceptional communication and stakeholder management skills, effective at engaging all management levels Strong business acumen encompassing industry knowledge, financial management and planning skills, long-term vision, and executive presence
• Advanced analytical, statistical, and problem-solving skills
• Sound judgement and decision-making capabilities
• Excellent time management skills to meet deadlines in a fast-paced environment
• Skilled in designing, documenting, and implementing process improvements
• Proven track record in managing multiple large-scale or complex projects and leading multi-faceted team
• Ability to handle challenging and potentially controversial issues professionally and diplomatically. 
• Experience managing outsourced finance/accounting function and/or remote workforce is a plus
• Experience with process improvement methodologies (Lean, Six Sigma) is a plus.
• Ability to work independently, manage ambiguity, and drive change in a complex environment.
• Effective communication skills, capable of engaging with all management levels

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.