EU Accounts Receivable Specialist

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn,  Instagram, and YouTube.

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the centre, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America and Europe.

Our culture fuels our purpose daily: we eliminate inefficiencies in road transportation. Our people make RXO what it is, which is why we prime them for career success with training programs, accessible leadership, talent development, and unique workplace perks and benefits.

The dynamic energy of our culture is rooted in relationships. We're better together and value the diverse backgrounds, experiences, and perspectives of everyone to enhance collaboration and problem solving between our employees around the world. From day 1 you will learn the ins and outs of our business and industry.

The role and the team

You would be joining the accounts payable team. The team works closely with our carriers and carrier reps investigating payment queries and requesting documents while making daily payments. As a specialist, you will be responsible for working within your assigned role to complete all work with a high degree of accuracy while following the guidelines of company policy and basic accounting principles. You would be joining a friendly fun family who work hard to complete their tasks together and individually.

Job Title: Accounts Receivable Specialist

Department: F&A

Position Type: Full-Time

Pay Basis: Salaried – Once Monthly

Travel: 0 days per year

Hours of Work: 40 hrs / week

Reports to: AR Manager

People Manager: No

How You’ll have an Impact: 

You will be responsible for working within your assigned team to complete all work with a high degree of accuracy while following the guidelines of company policy and basic accounting principles.

Essential Functions:

• Create invoices based on customer individual requirements to strict timescales
• Assist with improving processes and automating procedures to assist with business growth
• Monitor customer payments and escalate to management if no payment
• Correspond by email and phone with sales and operations personnel to resolve queries
• Support annual and ad-hoc audit requests, as needed
• Upload invoices onto multiple portals as per customer requirements
• Monitor fuel surcharges
• Process credit requests from customers by gathering necessary financial information via credit report and references.
• Forward credit requests and information to the Credit Manager (Team Leader) for further evaluation as per Credit department policies.
• Assist with allocation details for the allocation team
• Other miscellaneous duties as assigned

Progression:

Senior Accounts Receivable Specialist - based on performance & interview process

Lead, Accounts Receivable - based on performance & interview process

Preferred Education & Experience:

Excellent math skills and customer service experience preferred

Required Skills, Qualifications & Experiences

• Communication – You will be speaking with vendors & suppliers over the phone and via email
• Problem Solving – You must be able to critically solve issues as they arise
• Organization – Prioritization & time management are key
• Ability to speak English fluently

Why RXO? 

• Hybrid working (mandatory Tuesdays and Wednesdays in office for Dover based employees)
• Comprehensive benefits package (Smart Hive retail discount platform, group life insurance)
• Free confidential Employee Assistance Programme (EAP) with qualified counsellors
• Enhanced maternity leave
• Enhanced paternity leave
• Free fruit in the office
• Diverse and Inclusive environment

Other Duties:

Please note RXO positions are constantly evolving & job responsibilities will enhance as you grow in your career.  This document should be used as a baseline of expectations and may not include all daily responsibilities.

Do Well, Be Well

• Free access to LinkedIn Learning to grow in your profession and gain new skills
• Comprehensive benefits package (Smart Hive retail discount platform, group life insurance)
• Free confidential Employee Assistance Programme (EAP) with qualified counsellors
• Enhanced maternity leave
• Enhanced paternity leave
• Free fruit in the office
• Diverse and Inclusive environment
• 14 employee-led Employee Resource Groups

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.