Leads delivery team, manages, and maintains the overall progress of delivery
Analyze and guide the delivery teams on End-to-End solution hosting and technical aspects of the platform.
Drive relentless improvement of Delivery through adoption of automation tools & practices.
Manages overall requirements and dependencies with other services and domains
Mentors and guide the teams, ensures technical debt of respective service line is controlled and managed.
Collaborate with Product owners and develop strategies and solution of high business value.
Align business and various IT teams across organization to drive common approaches, delivering sustainable, agile, and reusable solutions.
Push forward the capabilities and performance of the team to strengthen and expand service offering of the unit which is aligned with the business needs for today and the future.
Drive conceptualization and ideation process, develop detailed project plans, track and monitor key project health indicators and ensure effective implementation of new services and changes.
Troubleshooting technical issues and ensuring SLAs are met.

Minimum qualifications:

Minimum experience:

Service Delivery Manager

HBL