Principal Data Analyst - Shared Services

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Principal Data Analyst– Shared services

Job Summary:

The Principal Data Analyst and Liaison works closely with BSMH leadership, team members, and representatives from all organizations (served to ensure data capture and integrity is maintained and reported in a manner promoting / enhancing the strategic vision of each client served by Bon Secours Mercy Health).  As a technical expert within the analytics team, this individual leads the development and deployment of advanced analytics to support strategic decision-making across the healthcare system and maintains effective communication with all appropriate stakeholder groups during the project development process.                                   

Essential Functions: 

• Partners to maintain and/or develop innovative methods to meet client information needs using design principles for creating meaningful displays of quantitative and qualitative data to facilitate effective business decision-making.   

• Follow consistent practices to ensure data integrity and deal with imperfections in data. Effectively process structured data; proficiently integrate data sets from various sources; draw conclusions from data. Collaborate with business stakeholders as needed to ensure solid data understanding and proper data transformation; work cross-functionally with development and engineering teams. Analyze large amounts of information to discover trends and patterns; confidently draw conclusions from data and gain actionable insights from data. 

•  Uses strong analytic skills working with various data and reports, generates analysis, draws conclusions, discovers insights and makes recommendations in line with the scope of work.  

• Creates descriptive reports that monitor metrics and outcomes. Utilizes data proactively to uncover opportunities for improvement (including advanced techniques such as forecasting, optimization and data mining when appropriate)  

• Identify data requirements and address unforeseen data complexities to mitigate the impact on outcome and associated decisions.  

• Choose appropriate data visualization tools and adhere to corporate standards for performance metrics, data collection, data integrity, query design, and reporting format; appropriate analytic methods used in the analysis.  

• Use of SQL/Snowflake/Databricks database to store, manipulate and query data for reporting to internal / external clients.   

• Monitors data & automated reports to assure quality & accuracy in reporting Acts as contact for internal and external clients to provide education surrounding BSMH data and document adhoc analysis requests.   

• Communicates customer data & intel to leadership; supporting operational efficiency and effectiveness  

• Works with BSMH leaders to develop tools to maintain quality, productivity and identify opportunities for improvement.  

• May assist in the development of the database.  

• Responsible for other tasks and analysis as requested/directed  

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

Associates degree in IT, analytics, business or related field (required)

Bachelor’s degree in IT, analytics, business or related field (preferred)

Licensure/Certification:

None

Experience:

5-7 years of experience in data analytics or similar roles, preferably in a healthcare environment 

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

SS Physician Services - Enterprise Contact Center

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.