Manager- Strategy & Projects | Strategy and Product Delivery BU | Business Banking SBU | August 2025
MCB Group
Office
Mauritius
Full Time
With a buoying strategy and streamlined approach towards our market segments, Business Banking SBU positions itself as a dedicated and trusted partner, helping customers achieve entrepreneurial success through expert advice and tailor-made solutions.
We are on the lookout for:
Job vacancy: Manager – Strategy and Projects
Your responsibility will be to lead, coordinate and execute Strategic SBU projects with regards to Segments, Products & Channels development in order to help the SBU achieve its strategic orientations
In this role, you will:
Work with the Head, Managers and other relevant stakeholders to identify and implement innovative initiatives, value propositions and processes across the customer journeys to enhance customer experience and operational efficiency;
Manage project resources, influence and motivate the latter positively so as to enhance their accountability and responsibility for optimal resource scheduling and delivery in line with project priorities, quality standards, budget and deadlines;
Initiate and/or drive the implementation of SBU/BU projects during the different stages of the project lifecycle and provide regular progress reports to relevant stakeholders;
Monitor the SBU projects and change management activities as and when required for their effective implementation;
Follow up on issues, decisions points following meetings with Management team & other stakeholders to ensure timely execution of projects/ initiatives;
Develop, monitor and report on costs and benefits metrics of specific projects and recommend appropriate actions;
Facilitate seamless implementation of new solutions through coaching and training of relevant stakeholders;
Build knowledge by conducting working sessions with subject matter experts for continuous learning.
Initiate, support and implement ‘beyond numbers’ initiatives such as Punch, Lokal is Beautiful and other sustainability initiatives;
Manage and ensure cost efficient/successful Business Banking events which bring value to the bank (Punch meets/Expert talks/Workshops);
Ensure efficient and effective cross functional stakeholders’ management ;
Monitor testing and research related to our customers’ digital experiences;
Be the liaison with the Squad/ IT project team for new or added value solutions .
To succeed, you will be required to demonstrate the following competencies:
- Making good and timely decisions that keep the organization moving forward;
- Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals;
- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences;
- Creating new and better ways for the organization to be successful;
- Seeing ahead to future possibilities and translating them into breakthrough strategies.
Click on Career Architecture to explore this career level.
We are looking for a candidate who has a minimum of:
• A completed bachelor’s degree in Financial Services, Banking, Finance or any other relevant field;
A Master’s degree in Banking/Finance or a Professional Qualification would be an advantage;
A minimum of 10 years' experience in the Banking Sector with at least 5 years' experience dealing with business strategy or business project management & implementation;
At least 3 years in a leadership position.
AND
Is prepared to lead and be the master of ceremony for BB events or expert panels
Is driven by customer perspectives
Is prepared to coach, mentor and drive employees’ experience initiatives
Has some experiences in nurturing the growth and revenue mindsets.
A combination of both qualification & experience will be considered.
Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.
Please ensure all required information is accurately entered in relevant sections. Any incomplete application will not be considered. Kindly attach a complete CV when applying.
Candidates going through the selection process during the recruitment exercise will be required to provide two professional references.
As part of the recruitment process, shortlisted candidates(s) will be required to provide a valid Certificate of Character of less than 3 months.
The deadline for submission of application is 01 September 2025.
The Management reserves the right not to appoint anyone following this advert.
Manager- Strategy & Projects | Strategy and Product Delivery BU | Business Banking SBU | August 2025
Office
Mauritius
Full Time
August 19, 2025