Outbound Sales Agent

This is a remote position.

• Flexible hours - 20 hours a week, with availability aligned to Sydney business hours of the targeted region to increase conversion success. 
  
  

Company Overview:

We are a commercial cleaning company founded on the belief that businesses deserve more than just a “one-size-fits-all” service. We deliver tailored, detail-focused cleaning solutions to clients who care about aesthetics, consistency, and professional presentation. Our clientele includes architecture firms, design studios, florist boutiques, and small office-based professionals—businesses that value presentation as much as performance.

As a growing start-up based in Australia, we take a modern, thoughtful approach to commercial cleaning. With a sharp focus on quality, professionalism, and client satisfaction, we aim to set new standards in the cleaning industry through people-first service, smart systems, and a high attention to detail.

Job Overview:

The Outbound Sales Agent plays a critical role in generating new business by proactively connecting with potential clients, understanding their needs, and offering tailored cleaning service solutions. This role is ideal for results-driven sales professionals with strong communication skills and a passion for helping clients discover high-quality service solutions.

Key Responsibilities:

• Proactively contact potential clients via phone, email, and social media to introduce and promote cleaning services.
  
• Achieve and exceed daily/weekly KPIs, including call volume, qualified leads, and conversions.
  
• Build and nurture relationships with prospects, understanding their cleaning needs and offering appropriate solutions.
  
• Present the company’s services effectively in both written and verbal formats, addressing client concerns and objections.
  
• Participate in client video calls and present service proposals when needed.
  
• Maintain accurate records of all interactions, feedback, and deal progress in the CRM.
  
• Provide feedback to the team on client trends, objections, and market demands.
  

Requirements:

• Fluent in spoken and written English with professional communication skills.
  
• Proven outbound sales experience (B2B or B2C), preferably in services-based industries.
  
• Strong negotiation and closing skills with the ability to influence decision-makers.
  
• High level of confidence and persistence when handling objections and rejection.
  
• Proficiency in using CRM systems and online communication tools.
  
• Ability to work independently and manage time efficiently in a remote environment.
  
• Strong understanding of the sales funnel and client engagement strategies.
  
• Noise-cancelling headset and a reliable internet connection.
  

Highly Regarded Skills and Experience:

• Experience in B2B sales targeting small businesses or service industries.
  
• Sales background in cleaning services, real estate, or facilities management.
  
• Track record of consistently meeting or exceeding sales KPIs or targets.
  
• Knowledge of sales techniques, objection handling, and closing strategies.
  

• Ability to build rapport quickly and provide an excellent customer experience.
  

Target Market:

Small boutique businesses such as:

• Design and architecture studios
  
• Flower shops
  
• Boutique retail stores
  
• Professional office spaces
  

Compensation:

Base pay (commensurate with experience) plus competitive commission-based incentives tied to performance and deals closed.

Independent Contractor Perks

• Permanent work-from-home
  
• Immediate hiring