Customer Service

Employment Category

Regular, Part-time

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Engages customers with a welcoming, and assisting approach; takes the customer to the merchandise and handles customer needs while escalating issues to management when necessary
• Maintains and replenishes promotional programs and advertisements
• Supports the Reset team in completing departmental resets
• Creates end cap and drive aisle display and ensures proper signage and presentation
• Assists in adhering to pricing, signage, and display guidelines established by the company
• Executes departmental upkeep including cleaning, maintenance of displays, planogram accuracy, and handling expired products according to procedures
• Processes inbound freight, excess merchandise, and displays according to company standards
• Understands product assortments, store layout, services, merchandise locations, marketing events and promotions
• Demonstrates effective suggestive selling techniques and encourages the use of SYWR (Shop Your Way Rewards), credit cards, Smart Plans, and Replacement Plans
• Operates equipment safely and adheres to company safety protocols
• Performs other duties as assigned

JOB REQUIREMENTS:
16 years of age or older

REQUIRED SKILLS:

• Strong reading, writing, verbal, and arithmetic skills
• Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs
• Ability to understand and follow verbal and written instructions
• Repetitive bending, lifting, stretching and reaching
• Positive and friendly demeanor
• Ability to be cross trained

Job Function

Customer Service

Country

United States

Work-In Location

07705: TAMUNING,GU

Location City

Tamuning

Store/Unit

07705

Job Code (LT)

02100: Hardlines Merchandiser

Work-In Address 1

404 N MARINE CORPS DR (RTE 1)

Work-In City

Tamuning

Work-In State

GU

Work-In Postal Code

96913-4109

EEO/EOE Footer

EEO EMPLOYER

Posting Tags

#KmartRetailStores

CareerBuilder Tag

#CB

Company Brand

Kmart Stores

Additional Compensation Explanation

N/A