Business Administration and Marketing Specialist

Schedule: 11am to 4pm AEST, Monday to Friday 

About the role

We are seeking a highly intelligent, proactive, and motivated Business Administration and Marketing Specialist to join our team. You will play a critical role in bridging operations, marketing, sales, and customer service while overseeing task management and implementation across the business. You must be an excellent communicator, a natural leader, and committed to seeing projects through to successful completion.

Key Responsibilities

Task and Team Management

• Manage your own workload
  

• Break down larger projects into actionable tasks, assign responsibilities, and ensure 100% completion.
  

• Conduct regular follow-ups and provide feedback to team members.
  

Marketing and Sales Support

• Understand and optimise the flow between marketing initiatives (website, videos, campaigns) and the sales process.
  

• Collaborate on marketing content, and when needed, step into a customer-facing sales support role during staff shortages.
  

Project Execution and Documentation

• Develop and document detailed plans, implementation steps, and review processes.
  

• Ensure seamless execution, final testing, and "go-live" for all projects and campaigns.
  

• Map, record, and continuously improve processes and workflows.
  

Customer Service Excellence

• Uphold a high standard of customer service, ensuring fast, helpful, and professional support at all times.
  

Creative and Strategic Growth

• Proactively suggest new ideas for business growth and customer experience improvements.
  

• Participate in 1–2 focus meetings per week directly with the Founder for in-depth strategy and planning sessions.
  

• Exceptional English communication skills, both written and verbal.
  

• Solid marketing and/or sales experience with a deep understanding of the customer journey from awareness to sale.
  

• Outstanding work ethic: reliable, punctual, and highly responsive during working hours.
  

• Proven track record of taking projects from inception through to successful, final execution.
  

• Ability to independently generate ideas and solutions aligned with company goals.
  

• Strong customer service mindset and dedication to exceeding customer expectations.
  

• SEO knowledge and implementation experience
  

• Website management and basic WIX and WordPress site-building skills.
  

• Excellent video marketing and video editing skills.
  

• Social media marketing strategy and execution experience.
  

Independent Contractor Perks

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job