Specialist-Registration I

Schedule

• Monday to Friday, 8:30 AM – 5:00 PM

• No weekends or holidays

Location

• Neuroscience Center

Position Summary

We are seeking a detail-oriented and customer-focused individual to support patient registration and scheduling at the Neuroscience Center. This role plays a key part in ensuring smooth patient flow and accurate data collection to support both clinical and financial outcomes.

Key Responsibilities

• Facilitate patient flow from entry to destination in a timely and professional manner

• Collect and verify financial and demographic information to ensure accurate records

• Schedule appointments and interview patients for relevant medical information

• Explain department and hospital policies, including charges

• Validate and enter charges into appropriate systems

• Collect payments and answer incoming calls

• Direct patients and visitors appropriately

Qualifications

• High School Diploma or GED required

• Preferred: Experience in a healthcare setting (e.g., front desk, billing, scheduling)

Skills & Competencies

• Ability to learn and apply ICD-10 and CPT medical coding

• Understanding of insurance processes and medical terminology preferred

• Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Strong communication and organizational skills

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.