AI Manager (Custom Agents)

POSITION SUMMARY

Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. 
Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare.

As AI Manager – Custom Agents, you will be a hands-on technical leader—dedicating 80% of your time to designing, developing, and deploying AI-powered applications, while spending the remaining 20% guiding technical direction, mentoring team members, and ensuring project alignment with business goals. You’ll work closely with global stakeholders, data scientists, and engineers to deliver AI solutions that make a measurable impact on animal healthcare worldwide.

Responsibilities:
• Front-end & back-end development:
o Design and implement user interfaces using react and other front-end technologies.
o Develop server-side logic using node.js, python and other languages.
§ Ensure Responsive design.
§ Optimize applications for maximum speed and scalability.
§ Manage SQL interactions.
§ Integrate components seamlessly.

• Problem-Solving and Attention to Detail:
o Demonstrate excellent problem-solving abilities and attention to detail.
o Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users.

• Deployment and Maintenance:
o Deploy applications to production environments.
o Monitor and maintain applications post-deployment.
o Implement updates and improvements based on user feedback.

• Collaboration:
o Work closely with designers, product managers, and other developers.
o Participate in code reviews and provide constructive feedback.
o Communicate effectively to ensure project alignment and progress.

• Continuous Learning:
o Stay updated with the latest technologies and industry trends.
o Continuously improve skills and knowledge through training and practice.
o Experiment with new tools and frameworks to enhance development processes.

POSITION RESPONSIBILITIES

Percent of Time
Design, develop, and deploy AI-powered custom agents, integrating LLMs, RAG, and enterprise systems 50%
Build and maintain APIs, vector databases, and AI pipelines for scalable deployment 30%
Provide technical mentorship, conduct code reviews, and set engineering best practices 10%
Collaborate with leadership to define AI strategies, priorities, and architecture standards 10%

ORGANIZATIONAL RELATIONSHIPS

• Partner with business leaders to identify opportunities for AI adoption and automation.
• Work closely with data scientists to integrate models into production environments.
• Coordinate with DevOps, cloud engineering, and security teams to ensure AI applications meet compliance and performance standards.
• Mentor and guide junior engineers to upskill in AI and full-stack development.

EDUCATION AND EXPERIENCE

Education:
Master’s degree in computer science, Artificial Intelligence, or related field.

Experience:
• 8-12 years of experience in full-stack engineering with exposure to AI/ML projects.
• Demonstrated experience designing and deploying LLM-based or RAG-powered applications.
• Strong proficiency in React, Node.js, Python, and back-end frameworks.
• Proven ability to mentor engineers while remaining hands-on in development.
• Strong track record in integrating AI solutions into enterprise-grade applications.
• Hands-on experience with vector databases (e.g., Pinecone, Weaviate, FAISS, ChromaDB).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and AI services.

TECHNICAL SKILLS REQUIREMENTS

• Front-end: React, Next.js, TypeScript.
• Back-end: Node.js, Python (FastAPI, Flask), REST/GraphQL APIs.
• AI/ML: LLM APIs, LangChain, RAG, Prompt Engineering, Vector Databases.
• Databases: PostgreSQL, SQL, NoSQL.
• DevOps: CI/CD, Docker, Kubernetes.
• Cloud: AWS, Azure, or GCP AI services.

PHYSICAL POSITION REQUIREMENTS

Regular working hours are from 11 AM to 8:00 PM IST.
Sometimes, more overlap with the EST Time zone is required during production go-live.

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.