Surveillance Officer Lead- Full Time (Caesars Atlantic City)

ESSENTIAL FUNCTIONS:   Understands and responds to internal guests needs.  Communicates in a friendly, respectful and understandable manner.  Politely gives consistent, timely and accurate information and finds answer when unsure.  Uses outlined service behaviors when encountering guests.   Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods.  Is a team player, cooperates with employees within the department as well as other departments.  Speaks positively about the company, co-workers and guests.    In accordance with N.J.A.C. 19:45‑1.11(c)(2), any individual employed in this position must sign an acknowledgement of these regulatory requirements prior to being employed in the Surveillance Department.  Maintains surveillance on designated areas and activities.  Assists with training of new Surveillance Officers according to standard operating procedures.  Records any irregular activity as required.  Completes special assignments as requested.  Participates in the supervision, operation and/or support of Caesars Multi-Casino Bad Beat system.    EDUCATION/SKILLS/EXPERIENCE: 1-3 years surveillance experience preferred. Knowledge of games and casino rules, procedures and administration.  Must know the camera equipment and those methods of operation and recording as required.  Must have knowledge of games cheating methods and related illegal activities.   DISCLAIMER: “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 $22.00 per hour

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.