Integration & Automation (Oracle Integration Cloud and Oracle Fusion Middleware) - Service Reliability Engineer

Job Title: Integration & Automation Specialist – Oracle Integration Cloud & Fusion Middleware Job Summary:

We are seeking a highly skilled and motivated Integration & Automation Specialist with deep expertise in Oracle Integration Cloud (OIC) and Oracle Fusion Middleware. The ideal candidate will have hands-on experience in B2B technologies including EDI, RosettaNet, and cXML, and will be responsible for designing, developing, and maintaining robust integration solutions that support business-critical processes.

Key Responsibilities:

• Design and implement integration solutions using Oracle Integration Cloud (OIC) and Oracle Fusion Middleware.
• Develop and manage B2B integrations using Oracle B2B Gateway, ensuring compliance with industry standards.
• Configure and support EDI transactions across various versions of X12 standards including:
  • 850 (Purchase Order)
  • 855 (Purchase Order Acknowledgment)
  • 860 (Purchase Order Change Request)
  • 856 (Advance Ship Notice)
  • 810 (Invoice)
• Implement and support RosettaNet PIPs such as:
  • 3A4 – Purchase Order Request
  • 3A7 – Purchase Order Acknowledgment
  • 3A8 – Purchase Order Change Request
  • 3B2 – Advance Ship Notice
  • 3C3 – Invoice
• Apply RosettaNet Standards Methodology (RSM) for consistent and scalable integration practices.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Monitor and troubleshoot integration flows, ensuring high availability and performance.
• Maintain documentation for integration processes, standards, and configurations.
• Stay updated with the latest Oracle integration tools and B2B standards.
• Infrastructure and Operations: Ensure the reliability and scalability of critical systems by designing and managing robust infrastructure solutions.
• System Monitoring: Proactively monitor system health, using performance metrics and automated tools to detect potential issues before they impact users.
• Incident Management: Lead response efforts during service disruptions, ensuring swift resolution and minimal downtime.
• Problem Solving: Analyze root causes of system failures and implement long-term fixes to enhance system reliability.
• Automation: Develop scripts and tools to automate repetitive tasks, improving operational efficiency and reducing manual interventions.
• Collaboration: Partner with development teams to align on reliability goals and implement best practices into software design and deployment.
• Documentation: Maintain comprehensive system documentation to support consistent and efficient troubleshooting and knowledge sharing.
• Continuous Improvement: Drive innovation by identifying areas for enhancement and applying cutting-edge technologies and operational practices.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 6+ years of experience in integration technologies with a focus on Oracle Integration Cloud and Fusion Middleware.
• Strong understanding of B2B protocols and standards including EDI, RosettaNet, and cXML.
• Experience with Oracle B2B Gateway and managing partner profiles and agreements.
• Proficiency in handling X12 EDI transactions and RosettaNet PIPs.
• Knowledge of XML, XSLT, SOAP, REST, and other integration technologies.
• Excellent problem-solving and communication skills.
• Ability to work independently and in a team-oriented environment.
• Service Reliability: Experience with managing and maintaining highly-available systems, including cloud-based infrastructure. 
• Programming: Proficiency in programming to automate repetitive tasks ("toil") to reduce manual effort and human error.
• Monitoring & Observability: Solid understanding of monitoring tools, incident management platforms, and metrics analysis.
• Technical Depth: Deep knowledge of system performance optimization and troubleshooting methodologies. Experience with cloud platforms, databases, CI/CD, distributed systems, and security best practices. 
• Communication & Collaboration: Strong communication skills (written and verbal) to effectively collaborate across cross-functional teams.
• Problem Solving: Ability to thrive in high-pressure situations and demonstrate a calm, methodical approach to problem-solving. Analytical mindset for interpreting data, metrics, and patterns to make informed decisions and predict future issues.
• Systemic Thinking: Ability to view interconnected systems holistically anticipating the broader impact of changes and designing for resilience.
• Ownership and Proactiveness: Take responsibility for the reliability and performance of services. Proactively identifying potential problems, performance bottlenecks, and areas for improvement before they impact users.

Education & Experience  

Education: Bachelor’s or Master’s Degree in Information systems, Computer Science / Computer Engineering or equivalent.

Experience: 6-10yrs of experience