Description

Job Title: Career Advisor/Career Coach/Talent Development Specialist

ESSENTIAL JOB RESPONSIBILITIES

• Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services

• Assists with phone coverage in designated areas

• Maintains accurate data entry to external customer databases and internal databases

• Provides administrative support to senior project management

• Maintains job seeker case files in an audit-ready state

• Maintains a professional appearance

QUALIFICATIONS/EDUCATION

Education / Work Experience:

• High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience

• Associate degree from an accredited university/college, preferred

Qualifications:

• At least three years of customer service experience with strong communications skills

• Experience working in a high-volume work environment

• Strong organization skills and computer skills

• Ability to maintain a high level of accuracy in preparing and entering information

• Capability to follow instructions well

• Adaptable, flexible, and a fast learner

• Creative and able to meet deadlines

• Works well under pressure and within a team concept

• Familiarity with the communities being served, with knowledge and understanding of local needs and resources

• One to three years of experience in workforce development or related programs preferred

• Bilingual a plus

Requirements