FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

“Come be part of a team that protects the First Citizens Bank family and its customers!”

Job Details:

Position Title: Manager - IAM Governance

Career Level: L1

Job Category: Manager

Role Type: Hybrid

Job Location: Bangalore

About the Team:

The Identity and Access Management (IAM) Program supports end-to-end access management for all employees, contractors and the systems and applications to which access is granted.

Impact :

This position resides within the Cyber Security organization supporting the deployment, engineering and ongoing maintenance of the tools and the systems they utilize to keep the IAM program moving forward. This will be an individual contributor role reporting directly to the IAM Operations Manager.

Key Deliverables (Duties and Responsibilities)

Firm understanding of IAM Risk Framework and Identity Life Cycle Management.
Enforce mechanisms to proactively monitor, respond and report on inappropriate data events.
Aid in development of a strong Identity Governance Program by identifying and working with Stakeholders.
Proficiency in SailPoint
Direct Operational oversight within Identity and Access Management which includes but not limited to centralized identity access services, recertifications, data quality and governance.
Coaching new team members
Familiar with general cloud computing and related security concepts.
Working experience with internal audit, external auditors, 1LOD, 2LOD and 3LOD.
Accountable to audit and compliance to evidence completeness and to provide operational walkthroughs and documentation.
‘Can do’ attitude and ability to operate in large, multinational company.

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

The ideal candidate will have a background with engineering and administration of the technologies listed below and be driven and can work under pressure to support quick turnarounds on deliverables. The candidate must have good soft skills to work across multiple teams and domains.

Technical/Business Skills:

Need strong understanding about SailPoint IIQ tool
Need to have basic understanding about CyberArk
In-depth understanding of Identity lifecycle management, governance, provisioning workflows, SOD and RBAC.
Knowledge of regulatory and compliance policies.
Experience of working with functional business and technical teams in a large and complex environment.
Must be able to work independently or with a team, under minimum supervision.
Leader in the Identity and Access Management Governance space with excellent written and oral communication skills and presentation skills.
General understanding of Agile processes and able to effectively communicate with application and business stakeholders.
Understand and overlook into the SailPoint administrative activities including running certification campaigns, Provisioning/De-provisioning, JML events.
Must possess solid critical thinking skills with capability to envision creative solutions to moderately complex and challenging business processes.

Leadership Qualities

Provide direction and support to the team, ensuring alignment with organizational goals.
Monitor team performance, provide feedback and implement improvement plans.
Ability to analyze complex situations and make timely decisions.
Identifying and leveraging the strengths of team members.
Addressing and resolving conflicts within the team
Providing opportunities for training, development, and growth

Relationships & Collaboration

Ability to collaborate with others in a respectful and empathetic way is an absolute must-have.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.