Lead Software Engineer - API Gateway

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Job Tittle

Value Preposition

• Lead the development and maintenance of API Gateway – APIGEE.
• Responsible for designing and building secured APIs.

Job Details

• Position Title:  Lead Software Engineer
• Career Level:  P3
• Job Category: Manager
• Role Type: Hybrid
• Job Location: Bangalore  

About The Team:

The API Enablement team is community of dedicated professionals committed to designing, building, and maintaining API platform solutions for the organization.

Impact (Job Summary/Why this Role Matters)

API Enablement supports the API Gateway for the bank curating frameworks that can be used by developers across the bank including the maintenance of the platform. The position is vital for Enterprise API Platforms Operational Excellence - App currency, Vulnerability & Patch management. Supporting Application teams in onboarding and deploying their APIs and on-going updates of middleware inventory for audit compliance.

Key Deliverables (Duties and Responsibilities)

• End-to-End API Integration: Assist in the full lifecycle of API development, from design and implementation to deployment and maintenance, ensuring robust and secure integrations across diverse systems.
• API Design & Documentation: Analyze data, workflows, system interfaces, and software to create detailed API specifications and design documents. Establish and enforce API management best practices and standards.
• API Security & Integration: Build secure, scalable integration APIs to interface with a wide range of systems and services, ensuring compliance with industry standards.
• CI/CD Implementation: Set up and maintain continuous integration and continuous deployment pipelines using tools like GitLab.
• System Gap Analysis: Identify gaps between current systems and desired end-state solutions and develop actionable roadmaps to bridge these gaps.
• Software Development Lifecycle: Design, develop, and enhance software solutions. Perform unit testing, code reviews, performance testing, and documentation. Ensure code quality and maintainability.
• Project Ownership & Mentorship: Take ownership of moderately complex projects, ensuring they are completed on time and within scope. Mentor junior engineers and foster a collaborative environment.
• Agile Methodology: Collaborate with cross-functional teams in an Agile environment, delivering timely, high-quality solutions.

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Team Player: Support peers, team, and department management.
• Communication: Excellent verbal, written, and interpersonal communication skills.
• Problem Solving: Excellent problem-solving skills, incident management, root cause analysis, and proactive solutions to improve quality.
• Partnership and Collaboration: Develop and maintain partnership with business and IT stakeholders
• Attention to Detail: Ensure accuracy and thoroughness in all tasks.

Technical/Business Skills:

• 5+ years of hands-on experience in API development, with a deep understanding of API design and implementation and API First mindset.
• Expertise in API management platforms such as APIGEE with a solid understanding of web service protocols and API gateways.
• Strong familiarity with authentication/authorization protocols such as OAuth, SSO/SAML.
• Experience with API gateway features such as rate limiting, spike arrest, and quotas.
• Experience in Gitlab version control and CI/CD processes.
• Foundational experience with service orchestration, messaging technologies, and microservices architectures.
• Solid understanding of OpenAPI Specifications (Swagger) and API interface design.
• Exposure to SOAP and traditional web services is a plus.
• Good to have: Java and Spring Boot, Python or NodeJS, Unit testing frameworks (JUnit).
• Experience working in Financial Industry is a plus.

Relationships & Collaboration

• Reports to: Associate Director of Software Engineering
• Partners: Pod team members, Cross-functional teams.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.