Data Services - Project Lead

Department: Incident Response

Employment Type: Temporary

Location: AUS - Gold Coast

Reporting To: Emma Patterson

Description

We are based on the Gold Coast and protect small to mid sized businesses from cyber attacks, and help them recover from cyber incidents.Our Data Services team plays a critical role in ensuring the accuracy and integrity of sensitive information for our clients.

We are seeking a highly organised and detail-oriented Project Lead to oversee data review and quality assurance processes across a range of projects involving sensitive or regulated information.

In this role, you will lead a team responsible for analysing, categorising, and verifying data to ensure accuracy, completeness, and compliance with internal standards and external requirements.
This position requires strong leadership, experience managing data-focused teams, and the ability to deliver high-quality results under tight deadlines.

This is a casual position with the option to transition to a permanent role for the right candidate. Ideally, you will be available 5 days per week.

About the role

• Lead and support a team working with large volumes of structured and unstructured data.
• Manage workflow to ensure accurate identification, classification, and documentation of key data elements.
• Oversee quality control processes, including audits and peer reviews, to ensure consistency and compliance.
• Collaborate with cross-functional teams (e.g., Legal, Compliance, IT, Operations) to define project scope and data requirements.
• Ensure timely completion of project milestones and deliverables.
• Provide hands-on guidance and mentorship to team members, including onboarding and training.
• Troubleshoot complex data issues, inconsistencies, or gaps, and ensure proper resolution.
• Maintain up-to-date knowledge of relevant industry standards, regulatory frameworks, and best practices.
• Prepare summary reports and insights for internal stakeholders or external partners as needed.

About you

• Proven experience leading data-focused teams or projects.
• Strong organisational and leadership skills with the ability to manage multiple priorities under tight deadlines.
• Excellent attention to detail and commitment to data accuracy.
• Understanding of data confidentiality principles and compliance requirements.
• Computer savvy with strong typing and data entry skills.
• Good command of English, both oral and written.

What we offer

• A free day of leave on your birthday
• Be part of a GLOBAL team (we have offices in the USA, UK and Australia)
• State of the art modern office
• Great team culture
• Fun social events
• Support and training to enhance skills
• Above award wages and bonus
• We also value experience and drive over traditional qualifications. We promote a healthy team dynamic through collaboration and are never too proud to ask each other for help.

We love our workplace, and we think you will too.