GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.

Summary

The Lab Automation Lead is responsible for facilitating the daily operations, performance, and development of the Robotic Associate team. This role ensures the smooth execution of robotic workflows, drives continuous improvement initiatives, and serves as the primary liaison between robotics operations and cross-functional teams such as Innovation, Process Improvement, Facilities, and IT.

Job Responsibilities

Manage Ticket queues and facilitate assigning tasks based on priority as needed.
Prioritize and respond to tickets and projects, can quickly identify and solve the problems allowing for a quick resolution and restoration of laboratory to normal functionality.
Troubleshoot technical issues that arise in a clinical production environment.
Perform regular maintenance on instruments, troubleshoot issues, and ensure all systems are operating efficiently.
Communicate cross functional to ensure all teams/departments/stakeholders are appropriately informed regarding affected instrument status.
Ensure that all documents and procedures are followed by the team.
Oversee after hours scheduling for On-Call and make adjustments as needed.
Identify trends with instruments repairs and upgrades for downtime tracking, focusing on identifying reoccurring problems and initiating replacements as needed.
Evaluating SOPs periodic reviews and policy changes based on Development lab adjustments.
Positioned as the main contact person for quality related documentation and logs needed for completion and review to maintain proper lab qualifications.
Able to perform all day-to-day tasks of the Robotic Associate and be able to provide high level knowledge of troubleshooting procedures.

Education, Experience, and Skills

Bachelor’s degree in Robotics, Engineering, or a related scientific field (or equivalent experience).
2+ years of experience in robotic operations, automation, or manufacturing environments.
Proven leadership experience, preferably in a team lead capacity.
Excellent problem-solving, communication, and organizational skills.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Physical Demands

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Occasional exposure to manufacturing or warehouse areas, which may involve loud noises, dust, and varying temperatures.

The role may require occasional travel for training purposes.

Schedule is comprised of Four day, 10-hour a day work week. The shift will include 3 weekdays and a Weekend day which is mandatory, and is discretionary based on needed. Shift Hours can range from 7AM to 8PM. After Hours/On-Call support services required for this role at least 1 week (7 days) per month.

Pay Transparency, Budgeted Range$95,658—$127,544 USD

Science - Minded, Patient - Focused.

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most.

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:  

Be bold in our vision & brave in our execution. 
Communicate directly, with empathy. 
Do what we say we're going to do.  
Be adaptable to change.  
Operate with a bias for action.

Benefits include:

Paid Time Off (PTO)
Health, Dental, Vision and Life insurance
401k Retirement Savings Plan
Employee Discounts
Voluntary benefits

GeneDx is an Equal Opportunity Employer.

All privacy policy information can be found here.