Strategic Industry Expert (SIE) - Metals & Mining (Hybrid)

Company Description

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. 

Job Description

The Role

Aligned with Fastmarkets' vision of being a customer-centric organization, the Strategic Industry Expert (SIE) plays a key role in translating our industry-leading services into tailored solutions that meet the strategic needs of our clients.

This role combines deep market expertise with a consultative, diagnostic sales approach to understand customer’s strategic priorities and position Fastmarkets’ world-class offerings effectively.

As part of the role, you will engage with our customers who have exposure to our metals vertical offerings as an industry expert and provide valuable insights to key senior stakeholders in the customer organizations.

The ideal candidate will have a genuine interest in how Fastmarkets' offerings drive strategic value for client decision-making and is able to leverage our extensive team of market analysts and price reporters strategically.

Key Responsibilities:

• Support growth of Fastmarkets’ target sector business – metals, mining, minerals, automotive OEMs, physical traders and other strategic customers by being the strategic industry expert
• Own and present in-depth industry insights (positioned as Fastmarkets Point of Views (PoVs) with authority, demonstrating how Fastmarkets’ solutions meet client needs.
• Drive significant revenue growth by identifying opportunities to expand business through:
  • Supporting successful wins with key existing customers by providing expanded value through targeted engagement and through embedding our products and services better
  • Support growth through new business – by supporting targeting and conversion of new customers in target markets
• Collaborate with Account Managers and Commercial teams to drive revenue growth and maintain accurate sales forecasts.
• Achieve significant double-digit growth from cross-commodity sales to Fastmarkets’ largest customers and customers with high-growth potential
• Build and maintain strong relationships with clients, networking actively across the industry to develop valuable connections.
• Support robust and growing sales pipeline, ensuring accurate performance forecasts and meeting growth targets, in collaboration with Account Managers
• Work closely with cross-functional teams to refine strategies, improve product offerings, and provide enhanced customer support in the region.
• Conduct and document high-impact pre- and post-sales activities, ensuring comprehensive client engagement and contribute to quarterly and annual sales and financial planning cycles.
• Travel as required for client meetings, conferences, and regional seminars (minimum 30%).

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

• At least 5-10 years of experience in the target commodities markets – metals, mining & minerals, with a proven track record of success.
• Alternatively, experience in working with large established metals & mining conglomerates, automotive sector OEMs where you have had exposure to commodities procurement, planning and/or risk management.
• Bachelor’s degree in a related field or equivalent professional experience.
• Strong understanding of target market customer workflows and the application of pricing data within commodities markets.
• Excellent communication skills, with proven success in both one-on-one and large group presentations.
• Strong collaboration and influencing skills; a true team player with the ability to work effectively across departments.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities.
• Good to have: Understanding of sales processes for market/data intelligence products, Proficiency in CRM systems (e.g., Salesforce) and other relevant sales technologies.

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Additional Information

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.